OL2000: Reconfigure Mail Support to Internet Only Does Not Work

If you install Outlook for use as a Personal Information Manager (PIM) by using the No E-mail setup option, and later use the Reconfigure Mail Support button to switch to Internet Only, the About Microsoft Outlook box still displays "No E-mail."

You did not add and configure an e-mail account.

Add an e-mail account by clicking Accounts on the Tools menu, and then pointing to New and clicking Mail. Add the necessary information for the account.

Switching from the No E-mail option to Internet Only in the E-mail Service Options dialog box has no effect on what appears in the About Microsoft Outlook box. To switch from No E-mail to Internet Mail Only, you must add and configure an e-mail account. To get to the E-mail Service Options dialog box, click Options, on the Tools menu, and on the Mail Delivery tab, click Reconfigure Mail Support. E-mail Service Options allows you to switch among the following installation options:

• Internet Only
• Corporate or Workgroup
• No E-mail

For additional information about e-mail service options, please click the article number below to view the article in the Microsoft Knowledge Base: