Article ID: 241876 - Last Review: January 25, 2007 - Revision: 3.1

Windows Update Web Site May Not Download Components in English After Upgrading to Internet Explorer 5

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This article was previously published under Q241876
IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986  (http://support.microsoft.com/kb/256986/EN-US/ ) Description of the Microsoft Windows Registry

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SYMPTOMS

After you upgrade to Internet Explorer 5, the Windows Update Web site may not download add-on components in English.
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CAUSE

This behavior can occur because of either of the following reasons:
  • The locale is reset during the installation of Internet Explorer.
  • An additional language (other than English) is installed as the default language.
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RESOLUTION

To resolve this issue, use the appropriate method.
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Method 1: Change the Default Language Setting

  1. Click Start, point to Settings, click Control Panel, and then double-click Keyboard.
  2. On the Language tab, click English, and then click Set as Default.
  3. Click Apply, and then click OK.
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Method 2: Modify the Registry to Set Downloads Back to English

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.
  1. Click Start, click Run, type regedit, and then click OK.
  2. Locate the following registry key:
    HKEY_USERS\.Default\Control Panel\International
  3. Right-click Locale, and then click Modify.
  4. In the Value data box, type 00000409, and then click OK.
  5. Quit Registry Editor.
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APPLIES TO
  • Microsoft Internet Explorer 5.0
  • Microsoft Internet Explorer 4.01 Service Pack 2
  • Microsoft Internet Explorer 4.0 128-Bit Edition
  • Microsoft Internet Explorer 4.01 Service Pack 1
  • Microsoft Windows 98 Second Edition
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Keywords: 
kbenv kbprb KB241876
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Retired KB ArticleRetired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
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