Installing AOL 5 in Windows 95 Causes Problems for Non-AOL DUN Connections

After you install America Online (AOL) 5 on a computer running Windows 95 without Dial-Up Networking (DUN) 1.3, you may not be able to browse the Web with non-AOL DUN connections. For example, Internet Explorer may be unable to browse the Web using any Internet service provider (ISP) other than AOL. After you connect to a non-AOL ISP and type a Web address, you may receive one of the following messages:

To resolve this issue, install DUN 1.3. You can download DUN 1.3 from the following Microsoft Web site:

Removing the AOL Dial-Up adapters in Device Manager allows you to connect to the Internet using other DUN connections. However, this removes the ability to connect to AOL. To remove the AOL Dial-Up adapters:

1. Right-click My Computer, and then click Properties.
2. Click the Device Manager tab.
3. Double-click the Network Adapters branch to expand it.
4. Click an AOL adapter, and then click Remove.
5. Repeat step 4 for any additional AOL adapters.
6. Click OK.

To reinstall the AOL Dial-Up adapters, reinstall AOL.