Article ID: 246045 - Last Review: November 1, 2006 - Revision: 7.1 MS99-055: Malformed Resource Enumeration Arguments May Cause Named Pipes and Other System Services to FailThis article was previously published under Q246045 On This PageSYMPTOMS Windows NT clients are unable to gain access to shared file
resources or make other named pipe connections to a Windows NT-based server or
workstation after the following error message is generated by the Dr. Watson
utility: Access violation c0000005 in Services.exe
CAUSE This behavior occurs because a malformed packet causes
Srvsvc.dll to reference an invalid memory location. RESOLUTIONWindows NT 4.0To resolve this problem, obtain the individual package referenced below or obtain the Windows NT 4.0 Security Rollup Package. For additional information on the SRP, click the article number below to view the article in the Microsoft Knowledge Base:299444
(http://support.microsoft.com/kb/299444/EN-US/
)
Post-Windows NT 4.0 Service Pack 6a Security Rollup Package (SRP)
The following files are available for download from the Microsoft
Download Center:
Intel: For
additional information about how to download Microsoft Support files, click the
following article number to view the article in the Microsoft Knowledge Base: Collapse this image ![]() Alpha: Collapse this image ![]() 119591
(http://support.microsoft.com/kb/119591/EN-US/
)
How to Obtain Microsoft Support Files from Online Services
Microsoft scanned this file for viruses. Microsoft used the most
current virus-detection software that was available on the date that the file
was posted. The file is stored on security-enhanced servers that help to
prevent any unauthorized changes to the file.
The English-language version of this fix should have the
following file attributes or later: Date Time Size File name Platform -------------------------------------------------------------- 11/22/1999 10:59a 146,704 Srvsvc.dll Alpha 11/22/1999 10:59a 99,600 Srvsvc.dll i386 Microsoft Windows NT Server version 4.0, Terminal Server EditionTo resolve this problem, obtain the Windows NT Server 4.0, Terminal Server Edition, Security Rollup Package (SRP). For additional information about the SRP, click the article number below to view the article in the Microsoft Knowledge Base:317636
(http://support.microsoft.com/kb/317636/EN-US/
)
Windows NT Server 4.0, Terminal Server Edition, Security Rollup Package
STATUSWindows NT Server or Workstation 4.0Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.Windows NT Server 4.0, Terminal Server EditionMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.MORE INFORMATION For more information on this vulnerability, see the
following Microsoft Web site: http://www.microsoft.com/technet/security/bulletin/ms99-055.mspx
(http://www.microsoft.com/technet/security/bulletin/ms99-055.mspx)
If you suspect that an RFPoison attack has occurred and your Dr.
Watson information is consistent with the attack, an analysis of the User.dmp
log file may confirm the attack. The User.dmp file is created in the
%SystemRoot% folder when Services.exe stops working if the Create Crash Dump File check box is selected in Drwtsn32.exe.
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