Error Message: SU991010: Setup Was Unable to Continue

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View products that this article applies to.

This article was previously published under Q250683

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SYMPTOMS

When you are installing Windows 98 Second Edition, you may receive the following error after you see the "Setup is preparing the Windows Setup wizard" message:

SU991010

Setup was unable to continue. Quit running setup and try running the install from DOS. 0X3F2

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CAUSE

This error message indicates an error reading the hard disk (a locked disk). You may be running antivirus software or a disk utility that does not allow write access to the hard disk.

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RESOLUTION

To resolve this issue, disable your antivirus or disk utility program, boot your computer with the Windows Startup disk, and then run Setup again.

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APPLIES TO

Microsoft Windows 98 Second Edition

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kberrmsg kbprb kbsetup KB250683

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Retired KB Content Disclaimer

This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.

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