Article ID: 251148 - Last Review: January 27, 2007 - Revision: 2.1 OLEXP: A Recipient's Address Does Not Automatically Complete in Alphabetical OrderThis article was previously published under Q251148 For information about the differences between Microsoft Outlook Express and Microsoft Outlook e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base: 257824
(http://support.microsoft.com/kb/257824/EN-US/
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OL2000: Differences Between Outlook and Outlook Express SYMPTOMS
When you type the first letter of an e-mail recipient's name in the To box of a new e-mail message, Outlook Express does not get the name from the Windows Address Book in alphabetical order.
CAUSE
The name is automatically completed in the To box based on the first recipient that you entered in your Microsoft Windows Address Book whose name begins with that letter.
MORE INFORMATION
Outlook Express 5 uses a "first in, first out" method to resolve entries from the Windows Address Book. For example, if you create Windows Address Book entries for "Ann," "Alice," and "Abe" (in that order) and you then type the letter a in the To box, the address resolves to "Ann" even though "Abe" and "Alice" come before "Ann" in an alphabetical list.
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