Stop 0x0000007F When You Restart Your Computer with MCD Tape Changers

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This article was previously published under Q252182

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SYMPTOMS

After you restart your computer with tapes in the tape changer library, you may receive the following error message on a blue screen at the end of the auto inventory sequence:

     Stop 0x0000007f (0x00000000, 0x00000000, 0x00000000, 0x00000000)     
     UNEXPECTED_KERNEL_MODE_TRAP

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CAUSE

This issue can occur because of a divide by zero error in the mini class tape drivers ChangerGetElementStatus function.

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RESOLUTION

To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 (http://support.microsoft.com/kb/260910/EN-US/ ) How to Obtain the Latest Windows 2000 Service Pack

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 1.

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