Article ID: 253106 - Last Review: January 27, 2007 - Revision: 1.1

OL97: Invalid Page Fault in Module Nmsp32.dll

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NOTE: The procedures in this article only apply if you have installed Outlook with the Corporate or Workgroup option. With this option, you can use Messaging Application Programming Interface (MAPI) services. To determine your installation type, click About Microsoft Outlook on the Help menu. If you have the Corporate or Workgroup installation, you see "Corporate or Workgroup".
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SYMPTOMS

When you start Outlook, you may receive the following error message:
OUTLOOK caused an Invalid Page Fault in module Nmsp32.dll
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CAUSE

This problem occurs if the Lotus Notes Transport Service is included in your Outlook profile.
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RESOLUTION

To resolve this problem, remove the Lotus Notes Transport Service from your profile:
  1. Click Start, point to Settings, and then click Control Panel.
  2. Double-click the Mail (Mail/Fax) icon.
  3. On the Services tab, click Lotus Notes, and then click Remove.
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MORE INFORMATION

Outlook 97 supports the following transports:
  • Microsoft Exchange Server
  • Microsoft Mail Post Office
  • Lotus cc:Mail Post Office Microsoft
  • Microsoft Fax
  • Microsoft Internet Mail (SMTP/POP3)
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APPLIES TO
  • Microsoft Outlook 97 Standard Edition
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Keywords: 
kbpending kbprb KB253106
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Retired KB ArticleRetired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
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