Article ID: 255176 - Last Review: January 27, 2007 - Revision: 2.1

Sites Deleted from the Trusted Sites Zone Reappear When You Next Start Internet Explorer

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IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986  (http://support.microsoft.com/kb/256986/EN-US/ ) Description of the Microsoft Windows Registry
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SYMPTOMS

After you delete a site from the Trusted Zones list, it may reappear after you next start Internet Explorer.
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CAUSE

This issue can occur because of damage in the associated registry key.
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RESOLUTION

WARNING: If you use Registry Editor incorrectly, you may cause serious problems that may require you to reinstall your operating system. Microsoft cannot guarantee that you can solve problems that result from using Registry Editor incorrectly. Use Registry Editor at your own risk.

To work around this issue:
  1. Start Internet Explorer, click Internet Options on the Tools menu, and then click the Security tab.
  2. Click Trusted Sites, and then click Sites.
  3. Click the site you want to delete, and then click Remove.
  4. Check the following registry key to determine if the selected site has been deleted, and if not, delete it:
    HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\Domains
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APPLIES TO
  • Microsoft Internet Explorer 5.0
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Keywords: 
kbprb kbui KB255176
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Retired KB ArticleRetired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
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