Scroll Bars Are Not Printed Properly

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View products that this article applies to.

This article was previously published under Q257014

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SYMPTOMS

When you use Internet Explorer to print a Web page, the scroll bars may be printed in white or in the same color as the document.

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CAUSE

This issue can occur if your background color is not black.

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RESOLUTION

To resolve this issue, set the background color to black:

Click Start, point to Settings, and then click Control Panel.
Double-click Display, and then click the Appearance tab.
In the Item box, click Desktop. In the Color box, click Black, and then click OK.

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

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APPLIES TO

Microsoft Internet Explorer 5.5

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kbenv kbprb kbprint KB257014

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Retired KB Content Disclaimer

This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.

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