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Article ID: 261007 - Last Review: March 1, 2007 - Revision: 3.2

Event ID 1000 Is Logged in the Application Event Log

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SYMPTOMS

The following event may be logged in the Application event log:
Event ID: 1000
Event Source: Userenv
Description:
Windows cannot determine the user or computer name. Return value (1722).
The client computer may also experience an extremely slow logon.
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CAUSE

This behavior can occur if the address for the configured preferred DNS server on the client is invalid or unreachable.
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RESOLUTION

To resolve this behavior, correct the DNS address in the Internet Protocol (IP) properties:
  1. Right-click My Network Places, and then click Properties.
  2. Right-click Local Area Connection, and then click Properties.
  3. Click Internet Protocol (TCP/IP), and then click Properties.
  4. Type the correct DNS address in the Preferred DNS server box.
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APPLIES TO
  • Microsoft Windows 2000 Server
  • Microsoft Windows 2000 Advanced Server
  • Microsoft Windows 2000 Professional Edition
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Keywords: 
kbenv kberrmsg kbprb KB261007
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