Article ID: 261404 - Last Review: January 27, 2007 - Revision: 1.3

Error Message When Sending Computer into Hibernation Mode

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If this article does not describe the error message that you are receiving, view the following Microsoft Knowledge Base article to view more articles that describe error messages:
315854  (http://support.microsoft.com/kb/315854/EN-US/ ) Windows 98 and Windows Me Error Message Resource Center
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SYMPTOMS

When you request your computer to exit from Hibernation mode while it is in a docking station, and then you resend it into Hibernation mode while it is undocked, you may receive the following error message:
Fatal Exception Error 0028:C156DAD1
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CAUSE

This behavior may occur in the following situations:
  • You are using a computer that has a NeoMagic 256AV video adapter installed.
  • You are using a computer that has a NeoMagic MagicMedia 256AV video driver for Microsoft Windows Millennium installed.
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WORKAROUND

To work around this behavior, you must insert the computer into the docking station before you send it into Hibernation mode.
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STATUS

Microsoft has confirmed that this is a problem in Microsoft Windows Millennium Edition.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
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APPLIES TO
  • Microsoft Windows Millennium Edition
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Keywords: 
kbfatalexerr0d kbfatalexerr0e kbhardware kbprb KB261404
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Retired KB ArticleRetired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
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