Cinemaster Software Decoder Causes Computer to Stop Responding

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This article was previously published under Q261737

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SYMPTOMS

When you use a Cinemaster Software Digital Video Disk (DVD) decoder with the Microsoft DVD Player, your computer may stop responding.

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CAUSE

This behavior can occur if an outdated version of the Cinemaster Software decoder is installed on your computer.

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RESOLUTION

Contact the original equipment manufacturer or visit Ravisent Technologies' Web site to request an updated version of the Cinemaster Decoder.

http://www.qi.com (http://www.qi.com)

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STATUS

Ravisent Technologies has been notified of this issue.

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The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

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APPLIES TO

Microsoft Windows Millennium Edition

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kbprb KB261737

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Retired KB Content Disclaimer

This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.

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