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Article ID: 268113 - Last Review: January 27, 2007 - Revision: 5.2

Internet Explorer 5 and Outlook Express 5 Stops Responding or Experiences Performance Issues

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SYMPTOMS

When you are using Internet Explorer 5 and Outlook Express 5, the computer may experience performance issues or stop responding (hang).
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CAUSE

These issues may occur if you are using McAfee VirusScan 4.02 or 4.03.
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RESOLUTION

To resolve this issue, visit the following McAfee online technical support Web page:
http://www.mcafeehelp.com/displaydoc.asp?docid=71205&CategoryId=243 (http://www.mcafeehelp.com/displaydoc.asp?docid=71205&CategoryId=243)
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APPLIES TO
  • Microsoft Outlook Express 5.01 Service Pack 2
  • Microsoft Outlook Express 5.0
  • Microsoft Internet Explorer 5.01
  • Microsoft Internet Explorer 5.0
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Keywords: 
kbprb kb3rdparty KB268113
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