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Article ID: 268656 - Last Review: September 10, 2008 - Revision: 5.0

Cannot print to USB printer

This article was previously published under Q268656
If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:
http://support.microsoft.com/default.aspx/w98?sid=460 (http://support.microsoft.com/?scid=http%3a%2f%2fsupport.microsoft.com%2fdefault.aspx%2fw98%3fsid%3d460)
Note The fix described in this article is designed for independent hardware vendors (IHVs) and original equipment manufactures (OEMs). The fix details the binaries needed to enable IHVs and OEMs to use the Microsoft Print Stack instead of the Print Stack they currently use. If you are an end-user that has the issue described in this article, please install the software bundled with your printer or contact your printer manufacturer.

Important Windows 98 has reached the end of its support lifecycle. Microsoft no longer provides redistribution rights to IHVs and OEMs for the fix described in this article. If you have problems with your USB printer in Windows 98, we recommend that you upgrade your operating system or contact your printer manufacturer for assistance.
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SYMPTOMS

You may be unable to print to a Universal Serial Bus (USB) printer. When you connect a USB printer, the USB driver attempts to enumerate the device. However, the USB printer may not be recognized or installed.

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MORE INFORMATION

For a detailed look at how USB Printing fits into the Windows Model, visit the following Microsoft Web site:
http://www.microsoft.com/whdc/archive/usbprint.mspx (http://www.microsoft.com/whdc/archive/usbprint.mspx)

APPLIES TO
  • Microsoft Windows 98 Standard Edition
Keywords: 
kbprb kbprint kbqfe KB268656

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