Article ID: 271583 - Last Review: January 29, 2007 - Revision: 3.4 Web Page or E-mail Message Does Not Print or Preview Correctly in Internet Explorer 5.5 and Outlook Express 5.5This article was previously published under Q271583 On This PageSYMPTOMSInternet ExplorerWhen you attempt to print or preview a Web page in Internet Explorer 5.5, you may see a blank page where the body of the document should display and only the Headers and Footers may be visible.Outlook ExpressWhen you attempt to print an e-mail message in Microsoft Outlook Express 5.5, a blank page may print with the Header (To:,From:,Subject, and so on) and Footer information of the e-mail message.RESOLUTION
To work around this behavior, disable the Auto-Select option for encoding. To do so, on the View menu, point to Encoding, and then click to clear Auto-Select.
STATUSMicrosoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. MORE INFORMATIONFor additional information, click the article number below
to view the article in the Microsoft Knowledge Base:
272518
(http://support.microsoft.com/kb/272518/EN-US/
)
Only the Text at the Top of the Web Page Is Printed
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