Article ID: 271822 - Last Review: January 29, 2007 - Revision: 2.1 Unable to Use Duplex Printing in Internet Explorer Version 5.5This article was previously published under Q271822 IMPORTANT: This article contains information about modifying the registry. Before you
modify the registry, make sure to back it up and make sure that you understand how to restore
the registry if a problem occurs. For information about how to back up, restore, and edit the
registry, click the following article number to view the article in the Microsoft Knowledge Base:
256986
(http://support.microsoft.com/kb/256986/EN-US/
)
Description of the Microsoft Windows Registry
SYMPTOMS
After you upgrade to Internet Explorer 5.5, you may be unable to use duplex printing in Internet Explorer, or your duplex printing settings may not be retained.
CAUSE
This issue can occur after a registry entry is added that affects duplex printing in Internet Explorer.
RESOLUTIONWARNING: If you use Registry Editor incorrectly, you may cause serious problems that may
require you to reinstall your operating system. Microsoft cannot guarantee that you can solve
problems that result from using Registry Editor incorrectly. Use Registry Editor at your own
risk. To resolve this issue, edit the following registry key to delete the Duplex value:
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\PageSetup
MORE INFORMATIONFor additional information about a related duplex printing issue, click the article number below
to view the article in the Microsoft Knowledge Base:
265004
(http://support.microsoft.com/kb/265004/EN-US/
)
Duplex Settings Not Remembered in Internet Explorer
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