Borders May Be Printed Around Page in Internet Explorer or Outlook Express

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This article was previously published under Q272081

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SYMPTOMS

When you use Internet Explorer 5.5 or Outlook Express 5.5 to print a Web page or an e-mail message, a border may be printed around the page.

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CAUSE

This problem can occur if you are using a dot-matrix printer.

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To resolve this problem, obtain the latest service pack for Internet Explorer version 5.5. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

267954 (http://support.microsoft.com/kb/267954/EN-US/ ) How to Obtain the Latest Internet Explorer 5.5 Service Pack

The English version of this fix should have the following file attributes or later:

Date      Time   Version         Size     File name  
-----------------------------------------------------
01/23/01  13:23  5.50.4613.2300  394,240  Shdoclc.dll

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Internet Explorer version 5.5 Service Pack 2.

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