Article ID: 273785 - Last Review: January 29, 2007 - Revision: 2.4 Quick Launch Toolbar Icons Are Missing or UnavailableThis article was previously published under Q273785 SYMPTOMS
When you view the Quick Launch toolbar, icons may be missing or unavailable, and you may be unable to click the Toolbars command when you right-click the taskbar.
CAUSE
This behavior can occur if the following registry value is set to 0x0000:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\ClassicShell
This registry value is often set to 0x0000 when the Microsoft TweakUI Power Toy utility is used to disable Microsoft Internet Explorer.
RESOLUTIONImportant This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base: 322756
(http://support.microsoft.com/kb/322756/
)
How to back up and restore the registry in Windows To resolve this issue, delete the following registry value, log off, and then log on to the computer:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\ClassicShell
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