Internet Explorer 5.5 Browser Window Closes When You Click a Link to Download Files

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View products that this article applies to.

This article was previously published under Q275290

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SYMPTOMS

In Internet Explorer 5.5, when you try to download a file from the Internet, the download may start, but the browser window may then close.

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CAUSE

This problem can occur under either of the following conditions while you are using Internet Explorer:

You right-click a link to download a file, and then click Open in New Window.
A new window opens automatically because of the code on the Web site.

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WORKAROUND

To work around this issue, right-click the link that starts the download, and then click Save Target As.

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

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MORE INFORMATION

This problem can also occur with certain other content that opens in other programs, such as media files that open with Microsoft Windows Media Player.

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APPLIES TO

Microsoft Internet Explorer 5.5

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kbprb kbui KB275290

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Retired KB Content Disclaimer

This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.

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