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Article ID: 275860 - Last Review: January 29, 2007 - Revision: 2.1

Error Message "An Error Has Occurred" During Windows Millennium Setup

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This article was previously published under Q275860
If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:
http://support.microsoft.com/default.aspx/w98?sid=460 (http://support.microsoft.com/?scid=http%3a%2f%2fsupport.microsoft.com%2fdefault.aspx%2fw98%3fsid%3d460)
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SYMPTOMS

When you are installing Windows Millennium Edition (Me) on a new or empty hard disk, or in a new folder, you may receive the following error message:
An error has occurred. Press Enter to get back to Windows.
Press Ctrl + Alt + Del to restart computer. Unsaved data will be lost.
Error: OE:0028:0070042b
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CAUSE

This behavior can occur if you have a sound card by ESS Technology, Inc., installed in your computer.
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RESOLUTION

To resolve this issue, restart your computer. Setup then continues correctly.
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APPLIES TO
  • Microsoft Windows Millennium Edition
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Keywords: 
kberrmsg kbhardware kbprb kbsound KB275860
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Retired KB ArticleRetired KB Content Disclaimer
This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.
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