Hotfix from Q259545 causes "Stop 0x0000000A" Error Message in Disk.sys File

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This article was previously published under Q276409

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SYMPTOMS

After two or more Fibre Channel adapters are installed but only one is connected to a single set of disks, no problems occur. However, after another set of disks is attached to the second adapter, you may receive Stop 0xA error message with the following parameters:

BugCheckCode . . . . .0x0000000a
BugCheckParameter1 . .0x00000218
BugCheckParameter2 . .0x00000002
BugCheckParameter3 . .0x00000001
BugCheckParameter4 . .0x80420bb2

ExceptionCode. . . . .0x80000003
ExceptionFlags . . . .0x00000001
ExceptionAddress . . .0x8046617f

This error also occurs if any of the following devices from SCM are connected to the system:

1. Sandisk USB CF reader
2. Microtech USB Cameramate
3. Microtech ZIO-MMC (Multimedia card) reader
4. Zio-SD (Secure Digital) reader
5. USB-Smartmedia reader

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CAUSE

This problem can occur after you apply the hotfix that is documented in the following Microsoft Knowledge Base article:

259545 (http://support.microsoft.com/kb/259545/EN-US/ ) Windows 2000 Starts Slowly After Modifying SMART Drive Parameter

After the IRP is allocated, the thread information is not set.

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RESOLUTION

To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 (http://support.microsoft.com/kb/260910/EN-US/ ) How to Obtain the Latest Windows 2000 Service Pack

The English version of this fix should have the following file attributes or later:

   Date        Time    Version        Size    File name
   -------------------------------------------------------
   10/24/2000  09:09p 5.0:2195.2557   29,072  Ntoskrnl.exe

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 2.

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MORE INFORMATION

For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:

249149 (http://support.microsoft.com/kb/249149/EN-US/ ) Installing Microsoft Windows 2000 and Windows 2000 Hotfixes

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