Article ID: 278092 - Last Review: January 29, 2007 - Revision: 1.5

You receive a "MAPI error 0X80004005" error message when you import a Personal Address Book file in Outlook

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SYMPTOMS

When you try to import a Personal Address Book, you may receive the following error message:

An error occurred while importing or exporting and the import/export was terminated.

MAPI error 0X80004005 was reported. Please try to import/export later.

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CAUSE

This behavior occurs when you try to import a Personal Address Book and the Personal Address Book file is either stored on a read-only medium, or the file has the read-only property.

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To work around this behavior, move the Personal Address Book file to a location where you have write-only permissions. Click Start, point to Windows Explorer, right-click the file name, and then click Properties to verify that the file attribute is not set to read-only, and then try to import the file again.

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