Article ID: 278114 - Last Review: July 27, 2006 - Revision: 1.2

OL2002: Error Message Says 'No Entries Were Found' When You Search Address Book for a Contact Under 'Display As' Name

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This article was previously published under Q278114
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SYMPTOMS

When you try to search for a contact in the Address Book, basing the search on the name that appears in the Display as box for the contact, you receive the following error message:
No entries were found.
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CAUSE

This behavior occurs because a search from within the Address Book covers only the names as they appear under File as.
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WORKAROUND

To work around this behavior, use the QuickFind tool on the Standard toolbar to have the search include such contact fields as Display as.
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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.
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APPLIES TO
  • Microsoft Outlook 2002 Standard Edition
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Keywords: 
kbbug kbnofix KB278114
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