Article ID: 281740 - Last Review: October 28, 2006 - Revision: 3.2 XCON: Internet Mail Service Settings Are Not Overridden for Custom Recipients in Distribution ListThis article was previously published under Q281740 SYMPTOMS
If you are a custom recipient on a distribution list, and you enable the Override Internet Mail Service settings for this recipient option, when you receive a message, the Internet Mail Service settings are not overridden as expected; you receive the message in the format that is configured on the Internet Mail Service.
CAUSE
This issue occurs because the Imail component in the information store only checks the distribution list when it determines the message format. The Imail component is responsible for converting messages from Exchange Server database format to the proper Internet format.
WORKAROUND
To work around this issue, manually set the Encoding type that you want to use on the distribution list:
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