Article ID: 286906 - Last Review: January 15, 2006 - Revision: 1.2 Cannot Change Display Setting to 640 X 480 or 256 ColorThis article was previously published under Q286906 SYMPTOMS
When you are using the slider on the Settings tab of the Display Properties dialog box to change the screen resolution, the slider will only go as low as 800 X 600. Also, the Color quality setting will not go lower than 16-bit.
CAUSE
640 X 480 resolution and 256 colors are not supported display settings for Windows XP.
RESOLUTIONNOTE: This workaround is not supported by Microsoft. To work around this issue, follow these steps:
STATUS
This behavior is by design.
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