Norton System Works 2000 Is Not Compatible with Windows Millennium Edition

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View products that this article applies to.

This article was previously published under Q290664

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SYMPTOMS

When you start a Windows Millennium Edition (Me)-based computer after you run the Norton System Works 2000 Live Update feature, you may receive the following error message

Windows could not upgrade the file from %1 to %2

and your computer may stop responding.

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CAUSE

This issue occurs because Norton System Works 2000 is not compatible with Windows Me.

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RESOLUTION

To resolve this issue, contact Norton to inquire about the availability of a fix for this issue. For information about how to do so, please view the following Norton Web site:

http://www.norton.com (http://www.norton.com)

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

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APPLIES TO

Microsoft Windows Millennium Edition

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kb3rdparty kbenv kberrmsg kbprb KB290664

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Retired KB Content Disclaimer

This article was written about products for which Microsoft no longer offers support. Therefore, this article is offered "as is" and will no longer be updated.

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