You receive an "ActiveX component can't create object" error message when you use Switchboard Wizard or Combo Box Wizard in Access 2000

In Microsoft Access 2000, when you attempt to either

• create a switchboard using the Switchboard Wizard
• insert a combo box by using the Combo Box Wizard

you may receive the following error message:

This behavior occurs if the installed version of Microsoft Data Access Components (MDAC) is not compatible with the current installation of Access.

To resolve this issue, use one of the following methods.

Method 1: Reinstall Access 2000

To reinstall this program, follow these steps:

1. Click Start, point to Settings, and then click Control Panel.
2. In Control Panel, double-click Add/Remove Programs.
3. In the Add/Remove Programs dialog box, select the icon for the version of Microsoft Office 2000 that is installed on your computer (Premium, SR-1, Professional), and then click Change.
4. In the Maintenance Mode dialog box, click Repair Office.
5. Under Reinstall or Repair Microsoft Office 2000, click Reinstall Office.
   
   The installer reinstalls Office 2000, including Access 2000.

Method 2: Install the Latest Version of MDAC

To install the latest version of MDAC, do one of the following:

• Install a released service pack.
• Run a Web-based operating system update package.

For additional information, click the following article number to view the article in the Microsoft Knowledge Base: