Cannot Start Toshiba Laptop After You Apply Fix from Q279491

View products that this article applies to.

This article was previously published under Q296872

Expand all | Collapse all

SYMPTOMS

You may be unable to start your Toshiba laptop computer after you apply the hotfix that is described in the following Microsoft Knowledge Base article:

279491 (http://support.microsoft.com/kb/279491/EN-US/ ) Multiple CardBus Devices Cannot Share IRQs

NOTE: This problem only happens with the BIOS implementing DMA mode for INT 13 access to devices.

Back to the top

CAUSE

This problem can be caused by a bug in the Ntdetect.com file.

Back to the top

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

260910 (http://support.microsoft.com/kb/260910/EN-US/ ) How to Obtain the Latest Windows 2000 Service Pack

The English version of this fix should have the following file attributes or later:

   Date        Time       Version            Size      File name
   --------------------------------------------------------------
   5/2/2001    11:17a         -             34,756    Ntdetect.com
   4/17/2001   03:35p     5.0.2195.3515     59,024    Pci.sys
   5/1/2001    05:49p     5.0.2195.3558    109,168    Pcmcia.sys

Back to the top

STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Windows 2000 Service Pack 3.

Back to the top

MORE INFORMATION

For additional information about how to obtain a hotfix for Windows 2000 Datacenter Server, click the article number below to view the article in the Microsoft Knowledge Base:

265173 (http://support.microsoft.com/kb/265173/EN-US/ ) The Datacenter Program and Windows 2000 Datacenter Server Product

For additional information about how to install multiple hotfixes with only one reboot, click the article number below to view the article in the Microsoft Knowledge Base:

296861 (http://support.microsoft.com/kb/296861/EN-US/ ) Use QChain.exe to Install Multiple Hotfixes with One Reboot

For additional information about how to install Windows 2000 and Windows 2000 hotfixes at the same time, click the article number below to view the article in the Microsoft Knowledge Base:

249149 (http://support.microsoft.com/kb/249149/EN-US/ ) Installing Microsoft Windows 2000 and Windows 2000 Hotfixes

Back to the top