OL2002: IExchangeManageStore Interface Yields an Access Violation for Both the GetMailboxTable and the GetPublicFolderTable Methods

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This article was previously published under Q299807

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SYMPTOMS

If you call either the IExchangeManageStore::GetMailboxTable method or the IExchangeManageStore::GetPublicFolderTable method, an access violation (0xc000005) occurs in Outlook 2002.

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RESOLUTION

To resolve this problem, obtain the latest service pack for Microsoft Office XP. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

307841 (http://support.microsoft.com/kb/307841/EN-US/ ) OFFXP: How to Obtain the Latest Office XP Service Pack

The English-language version of this fix should have the following file attributes or later:

   Date        Time    Version      Size       File name     Platform
   ----------------------------------------------------------------
   06/16/2001  07:59p  10.0.3012.0    538,952  Emsmdb32.dll  i386
   05/17/2001  02:59p  10.0.2915.0  1,966,080  Outllibr.dll  i386

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was first corrected in Microsoft Office XP Service Pack 1.

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MORE INFORMATION

For more information about how to program to the IExchangeManageStore interfaces, please see the references in the following Microsoft Exchange Server Platform SDK Web sites:

IExchangeManageStore::GetMailboxTable (http://msdn.microsoft.com/library/psdk/exchserv/intrface_24it.htm)

-and-

IExchangeManageStore::GetPublicFolderTable (http://msdn.microsoft.com/library/psdk/exchserv/intrface_1y3p.htm)

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