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Article ID: 301077 - Last Review: February 21, 2007 - Revision: 5.2

Windows 2000 Winbond Super I/O Floppy Disk Controller May Not Report Data Underrun or Overrun Condition Correctly

This article was previously published under Q301077
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SYMPTOMS

Under heavy system load, access to a floppy disk drive may result in the following error message:
System Process - No Disk
There is no disk in the drive. Please insert a disk into drive A.
This error message has occurred during testing of a third-party system using a Winbond Super I/O floppy disk controller. This issue has not been reported during use, only during testing.

CAUSE

This issue occurs because the Winbond Super I/O controller does not report the data underrun or overrun condition correctly.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows 2000. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:
260910  (http://support.microsoft.com/kb/260910/EN-US/ ) How to Obtain the Latest Windows 2000 Service Pack
The following files are available for download from the Microsoft Download Center:
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English Language Version (http://download.microsoft.com/download/win2000platform/patch/q301077/nt5/en-us/q301077_w2k_sp3_x86_en.exe)

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Arabic Language Version (http://download.microsoft.com/download/win2000platform/patch/q301077/nt5/ar/q301077_w2k_sp3_x86_ar.exe)

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Chinese (Simplified) Language Version (http://download.microsoft.com/download/win2000platform/patch/q301077/nt5/cn/q301077_w2k_sp3_x86_cn.exe)

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Chinese (Traditional) Language Version (http://download.microsoft.com/download/win2000platform/patch/q301077/nt5/tw/q301077_w2k_sp3_x86_tw.exe)

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Czech Language Version (http://download.microsoft.com/download/win2000platform/patch/q301077/nt5/cs/q301077_w2k_sp3_x86_cs.exe)

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Danish Language Version (http://download.microsoft.com/download/win2000platform/patch/q301077/nt5/da/q301077_w2k_sp3_x86_da.exe)

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Dutch Language Version (http://download.microsoft.com/download/win2000platform/patch/q301077/nt5/nl/q301077_w2k_sp3_x86_nl.exe)

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Finnish Language Version (http://download.microsoft.com/download/win2000platform/patch/q301077/nt5/fi/q301077_w2k_sp3_x86_fi.exe)

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French Language Version (http://download.microsoft.com/download/win2000platform/patch/q301077/nt5/fr/q301077_w2k_sp3_x86_fr.exe)

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German Language Version (http://download.microsoft.com/download/win2000platform/patch/q301077/nt5/de/q301077_w2k_sp3_x86_de.exe)

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Greek Language Version (http://download.microsoft.com/download/win2000platform/patch/q301077/nt5/el/q301077_w2k_sp3_x86_el.exe)

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Hebrew Language Version (http://download.microsoft.com/download/win2000platform/patch/q301077/nt5/he/q301077_w2k_sp3_x86_he.exe)

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Hungarian Language Version (http://download.microsoft.com/download/win2000platform/patch/q301077/nt5/hu/q301077_w2k_sp3_x86_hu.exe)

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Italian Language Version (http://download.microsoft.com/download/win2000platform/patch/q301077/nt5/it/q301077_w2k_sp3_x86_it.exe)

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Japanese Language Version (http://download.microsoft.com/download/win2000platform/patch/q301077/nt5/ja/q301077_w2k_sp3_x86_ja.exe)

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Japanese NEC Language Version (http://download.microsoft.com/download/win2000platform/patchnec/q301077/nt5/ja/q301077_w2k_sp3_nec98_ja.exe)

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Korean Language Version (http://download.microsoft.com/download/win2000platform/patch/q301077/nt5/ko/q301077_w2k_sp3_x86_ko.exe)

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Norwegian Language Version (http://download.microsoft.com/download/win2000platform/patch/q301077/nt5/no/q301077_w2k_sp3_x86_no.exe)

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Polish Language Version (http://download.microsoft.com/download/win2000platform/patch/q301077/nt5/pl/q301077_w2k_sp3_x86_pl.exe)

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Portuguese (Brazilian) Language Version (http://download.microsoft.com/download/win2000platform/patch/q301077/nt5/pt-br/q301077_w2k_sp3_x86_br.exe)

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Portuguese Language Version (http://download.microsoft.com/download/win2000platform/patch/q301077/nt5/pt/q301077_w2k_sp3_x86_pt.exe)

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Russian Language Version (http://download.microsoft.com/download/win2000platform/patch/q301077/nt5/ru/q301077_w2k_sp3_x86_ru.exe)

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Spanish Language Version (http://download.microsoft.com/download/win2000platform/patch/q301077/nt5/es/q301077_w2k_sp3_x86_es.exe)

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Swedish Language Version (http://download.microsoft.com/download/win2000platform/patch/q301077/nt5/sv/q301077_w2k_sp3_x86_sv.exe)

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Turkish Language Version (http://download.microsoft.com/download/win2000platform/patch/q301077/nt5/tr/q301077_w2k_sp3_x86_tr.exe)

For additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591  (http://support.microsoft.com/kb/119591/EN-US/ ) How to Obtain Microsoft Support Files from Online Services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help to prevent any unauthorized changes to the file. The English version of this update should have the following file attributes or later:
   Date         Time   Version        Size    File name
   -------------------------------------------------------
   6/11/2001   04:00p  5.0.2195.3717  19,312  Flpydisk.sys 

STATUS

Microsoft has confirmed this problem only under certain conditions during third-party testing, not during use. This problem was first corrected in Windows 2000 Service Pack 3.

MORE INFORMATION

For additional information about how to install Windows 2000 and Windows 2000 updates at the same time, click the article number below to view the article in the Microsoft Knowledge Base:
249149  (http://support.microsoft.com/kb/249149/EN-US/ ) Installing Microsoft Windows 2000 and Windows 2000 updates

APPLIES TO
  • Microsoft Windows 2000 Service Pack 1
  • Microsoft Windows 2000 Service Pack 2
  • Microsoft Windows 2000 Advanced Server
Keywords: 
kbbug kbfix kbwin2000presp3fix kbqfe kbwin2000sp3fix kboswin2000fix kbhotfixserver KB301077

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