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"Send Page by E-mail" Option Sends HTML File as Attachment Without Embedded Content

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Article ID:304694
Last Review:January 31, 2007
Revision:4.2
This article was previously published under Q304694

SYMPTOMS

If you attempt to send a Hypertext Markup Language (HTML) Web page by e-mail by pointing to Send on the File menu and then clicking Page by E-mail in Internet Explorer, you may experience any of the following symptoms:
•Only the HTML file is sent as a file attachment with an .htm extension. Embedded content, such as graphics or ActiveX controls, is not sent.
•Only the HTML file is sent as an attachment with a .txt extension. Embedded content, such as graphics or ActiveX controls, is not sent.

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CAUSE

Web pages that you access by using the "file://" protocol (for example, files on your local computer or local area network) are sent as attachments with an .htm extension. Web pages that you access by using the "http://" protocol are sent as attachments with a .txt extension if the HTML file contains a large comment before the <HTML> tag.

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WORKAROUND

To work around this problem:
1.Open the Web page that you want to send by e-mail, and then click Save As on the File menu.
2.In the Save as type box, click Web Archive, single file (*.mht), and then click Save.
3.Open the Web Archive (.mht) file that you saved in the previous step, point to Send on the File menu, and then click Page by E-mail.
The Web Archive (.mht) file that is attached to the e-mail message contains all of the content that is embedded in the Web page.

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STATUS

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article.

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APPLIES TO
•Microsoft Outlook Express 5.01 Service Pack 1
•Microsoft Outlook Express 5.0
•Microsoft Outlook Express 5.5 Service Pack 1
•Microsoft Outlook Express 5.01 Service Pack 2
•Microsoft Outlook Express 5.02
•Microsoft Internet Explorer 5.5 Service Pack 1
•Microsoft Internet Explorer 5.5 Service Pack 2
•Microsoft Internet Explorer 5.01
•Microsoft Internet Explorer 5.0
•Microsoft Internet Explorer 5.5
•Microsoft Outlook 2000 Standard Edition
•Microsoft Outlook 2002 Standard Edition
•Microsoft Internet Explorer 6.0, when used with:
  Microsoft Windows XP Home Edition
  Microsoft Windows XP Professional
  Microsoft Windows XP Media Center Edition
  Microsoft Windows XP Tablet PC Edition
  Microsoft Windows XP Professional x64 Edition
  Microsoft Windows 2000 Advanced Server
  Microsoft Windows 2000 Datacenter Server
  Microsoft Windows 2000 Professional Edition
  Microsoft Windows 2000 Server
  Microsoft Windows NT Server 4.0 Standard Edition
  Microsoft Windows NT Server 4.0, Terminal Server Edition
  Microsoft Windows NT Workstation 4.0 Developer Edition
  Microsoft Windows Millennium Edition
  Microsoft Windows 98 Second Edition
  Microsoft Windows 98 Standard Edition

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Keywords: 
kbenv kbprb KB304694

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