Article ID: 304694 - Last Review: January 31, 2007 - Revision: 4.2

"Send Page by E-mail" Option Sends HTML File as Attachment Without Embedded Content

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This article was previously published under Q304694

SYMPTOMS

If you attempt to send a Hypertext Markup Language (HTML) Web page by e-mail by pointing to Send on the File menu and then clicking Page by E-mail in Internet Explorer, you may experience any of the following symptoms:

Only the HTML file is sent as a file attachment with an .htm extension. Embedded content, such as graphics or ActiveX controls, is not sent.
Only the HTML file is sent as an attachment with a .txt extension. Embedded content, such as graphics or ActiveX controls, is not sent.

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CAUSE

Web pages that you access by using the "file://" protocol (for example, files on your local computer or local area network) are sent as attachments with an .htm extension. Web pages that you access by using the "http://" protocol are sent as attachments with a .txt extension if the HTML file contains a large comment before the <HTML> tag.

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WORKAROUND

To work around this problem:

Open the Web page that you want to send by e-mail, and then click Save As on the File menu.
In the Save as type box, click Web Archive, single file (*.mht), and then click Save.
Open the Web Archive (.mht) file that you saved in the previous step, point to Send on the File menu, and then click Page by E-mail.

The Web Archive (.mht) file that is attached to the e-mail message contains all of the content that is embedded in the Web page.

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