Article ID: 312499 - Last Review: December 3, 2007 - Revision: 5.5 "You must enable rollback to continue with setup" error message appears when you install or remove .NET FrameworkThis article was previously published under Q312499 SYMPTOMS When you install or remove the .NET Framework, you may
receive the following error message: You must enable
rollback to continue with setup. For more information, please visit
http://support.microsoft.com/support/kb/articles/q312/4/99.asp
CAUSE This error occurs because the rollback feature of the
Microsoft Windows Installer is disabled. The .NET Framework Setup program
requires commit custom actions for proper installation. Rollback and commit
custom actions do not run when rollback is disabled. Rollback is disabled in the DisableRollback policy in the registry. The DisableRollback policy value may have been set by an administrator. Microsoft recommends that administrators do not disable rollback unless this is necessary. RESOLUTIONImportant This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base: 322756
(http://support.microsoft.com/kb/322756/
)
How to back up and restore the registry in Windows There are two places in the registry where the DisableRollback policy value can be set. To resolve this problem, you must find out where the DisableRollback policy was set and remove or disable the setting. To find out whether this property exists in your registry, run C:\Regedit.exe and check the following locations:
HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows\Installer\DisableRollback
If the DisableRollback key exists and has a value of "1", delete the key or set the
value of the key to "0". (You can also set DisableRollback through command-line instructions.) Microsoft recommends that
administrators and developers not set this property if they use command line
instructions to run Setup, or Setup will not work. HKEY_CURRENT_USER\Software\Policies\Microsoft\Windows\Installer\DisableRollback STATUS
This behavior is by design. MORE INFORMATION For more information about the DisableRollback policy value, visit the following Microsoft Developer Network (MSDN) Web
site: http://msdn2.microsoft.com/en-us/library/aa369784.aspx
(http://msdn2.microsoft.com/en-us/library/aa369784.aspx)
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