The product support lifecycle information matching your search criteria is listed below.If you do not see your product listed below, check this additional product list for more lifecycle information.
Microsoft provides support on the current service pack, and in some cases the immediately preceding service pack, for the products listed below. See the Lifecycle Support Policy FAQ for details on the Service Pack Support Policy.
If you have any questions regarding support for a product, please contact your Microsoft representative. If you need technical support, visit the
Contact Microsoft Web site.
Excludes versions previously de-supported. Support for this product is subject to the terms of its acquisition. For more information, please see the Support Lifecycle FAQ at: http://support.microsoft.com/gp/lifepolicy.
FAST AdMomentum 3
4/25/2008
11/2/2013
11/2/2018
Excludes versions previously de-supported. Support for this product is subject to the terms of its acquisition. For more information, please see the Support Lifecycle FAQ at: http://support.microsoft.com/gp/lifepolicy.
FAST Datasearch
4/25/2008
12/31/2009
12/31/2010
Excludes versions previously de-supported. Support for this product is subject to the terms of its acquisition. For more information, please see the Support Lifecycle FAQ at: http://support.microsoft.com/gp/lifepolicy.
FAST ESP
4/25/2008
12/31/2009
12/31/2010
Excludes versions previously de-supported. Support for this product is subject to the terms of its acquisition. For more information, please see the Support Lifecycle FAQ at: http://support.microsoft.com/gp/lifepolicy.
FAST ESP 5.0.9
4/25/2008
12/31/2010
12/31/2011
Excludes versions previously de-supported. Support for this product is subject to the terms of its acquisition. For more information, please see the Support Lifecycle FAQ at: http://support.microsoft.com/gp/lifepolicy.
FAST ESP 5.1.5
4/25/2008
12/31/2010
12/31/2011
Excludes versions previously de-supported. Support for this product is subject to the terms of its acquisition. For more information, please see the Support Lifecycle FAQ at: http://support.microsoft.com/gp/lifepolicy.
FAST ESP 5.2
4/25/2008
5/9/2013
5/9/2018
Excludes versions previously de-supported. Support for this product is subject to the terms of its acquisition. For more information, please see the Support Lifecycle FAQ at: http://support.microsoft.com/gp/lifepolicy.
FAST ESP 5.3
4/25/2008
7/16/2013
7/16/2018
Excludes versions previously de-supported. Support for this product is subject to the terms of its acquisition. For more information, please see the Support Lifecycle FAQ at: http://support.microsoft.com/gp/lifepolicy.
FAST Featured Content
4/25/2008
12/31/2009
12/31/2010
Excludes versions previously de-supported.
Mainstream and Extended Support for FAST products are modeled after Microsoft’s Support Lifecycle Policy, but have been modified specifically to better serve FAST customers. Mainstream and Extended Support are available to customers with a current FAST Maintenance and Support or FAST Support contract.
Mainstream Support includes technical support during business hours by phone or e-mail; access to 24x7 support for Premium customers; access to the self-service portal with knowledge base, product documentation and ticket tracking; and software updates including security fixes, patches and services packs.
Extended Support provides all of the same options as Mainstream Support; however, software updates include security fixes only. No software updates in form of patches or service packs will be released for products in Extended Support. FAST will not accept requests for design changes or new features during the Extended Support phase.
FAST Featured Content 1.2
4/25/2008
12/31/2010
12/31/2011
Excludes versions previously de-supported. Support for this product is subject to the terms of its acquisition. For more information, please see the Support Lifecycle FAQ at: http://support.microsoft.com/gp/lifepolicy.
FAST Featured Content 1.3
4/25/2008
4/23/2013
4/23/2018
Excludes versions previously de-supported. Support for this product is subject to the terms of its acquisition. For more information, please see the Support Lifecycle FAQ at: http://support.microsoft.com/gp/lifepolicy.
FAST ImPulse
4/25/2008
12/31/2009
12/31/2010
Excludes versions previously de-supported. Support for this product is subject to the terms of its acquisition. For more information, please see the Support Lifecycle FAQ at: http://support.microsoft.com/gp/lifepolicy.
FAST ImPulse 5.0
7/1/2008
7/1/2013
7/1/2018
Excludes versions previously de-supported. Support for this product is subject to the terms of its acquisition. For more information, please see the Support Lifecycle FAQ at: http://support.microsoft.com/gp/lifepolicy.
FAST ImPulse 5.1
12/18/2008
12/18/2013
12/18/2018
Excludes versions previously de-supported. Support for this product is subject to the terms of its acquisition. For more information, please see the Support Lifecycle FAQ at: http://support.microsoft.com/gp/lifepolicy.
FAST ImPulse 5.2
2/6/2009
2/6/2014
2/6/2019
FAST Instream 4
4/25/2008
12/31/2009
12/31/2010
Excludes versions previously de-supported. Support for this product is subject to the terms of its acquisition. For more information, please see the Support Lifecycle FAQ at: http://support.microsoft.com/gp/lifepolicy.
FAST Instream 5
4/25/2008
12/31/2010
12/31/2011
Excludes versions previously de-supported. Support for this product is subject to the terms of its acquisition. For more information, please see the Support Lifecycle FAQ at: http://support.microsoft.com/gp/lifepolicy.
FAST Marketrac
4/25/2008
12/31/2009
12/31/2010
Excludes versions previously de-supported.
Mainstream and Extended Support for FAST products are modeled after Microsoft’s Support Lifecycle Policy, but have been modified specifically to better serve FAST customers. Mainstream and Extended Support are available to customers with a current FAST Maintenance and Support or FAST Support contract.
Mainstream Support includes technical support during business hours by phone or e-mail; access to 24x7 support for Premium customers; access to the self-service portal with knowledge base, product documentation and ticket tracking; and software updates including security fixes, patches and services packs.
Extended Support provides all of the same options as Mainstream Support; however, software updates include security fixes only. No software updates in form of patches or service packs will be released for products in Extended Support. FAST will not accept requests for design changes or new features during the Extended Support phase.
FAST Monitored Content
4/25/2008
12/31/2009
12/31/2010
Excludes versions previously de-supported.
Mainstream and Extended Support for FAST products are modeled after Microsoft’s Support Lifecycle Policy, but have been modified specifically to better serve FAST customers. Mainstream and Extended Support are available to customers with a current FAST Maintenance and Support or FAST Support contract.
Mainstream Support includes technical support during business hours by phone or e-mail; access to 24x7 support for Premium customers; access to the self-service portal with knowledge base, product documentation and ticket tracking; and software updates including security fixes, patches and services packs.
Extended Support provides all of the same options as Mainstream Support; however, software updates include security fixes only. No software updates in form of patches or service packs will be released for products in Extended Support. FAST will not accept requests for design changes or new features during the Extended Support phase.
FAST Monitored Content 2.0
4/25/2008
12/31/2010
12/31/2011
Excludes versions previously de-supported. Support for this product is subject to the terms of its acquisition. For more information, please see the Support Lifecycle FAQ at: http://support.microsoft.com/gp/lifepolicy.
FAST mSearch 4.2
4/25/2008
12/31/2009
12/31/2010
Excludes versions previously de-supported. Support for this product is subject to the terms of its acquisition. For more information, please see the Support Lifecycle FAQ at: http://support.microsoft.com/gp/lifepolicy.
FAST mSearch 5.0
4/25/2008
12/31/2010
12/31/2011
Excludes versions previously de-supported. Support for this product is subject to the terms of its acquisition. For more information, please see the Support Lifecycle FAQ at: http://support.microsoft.com/gp/lifepolicy.
FAST Pro-Publish
4/25/2008
12/31/2009
12/31/2010
Excludes versions previously de-supported.
Mainstream and Extended Support for FAST products are modeled after Microsoft’s Support Lifecycle Policy, but have been modified specifically to better serve FAST customers. Mainstream and Extended Support are available to customers with a current FAST Maintenance and Support or FAST Support contract.
Mainstream Support includes technical support during business hours by phone or e-mail; access to 24x7 support for Premium customers; access to the self-service portal with knowledge base, product documentation and ticket tracking; and software updates including security fixes, patches and services packs.
Extended Support provides all of the same options as Mainstream Support; however, software updates include security fixes only. No software updates in form of patches or service packs will be released for products in Extended Support. FAST will not accept requests for design changes or new features during the Extended Support phase.
FAST Pro-Publish 5.2
4/25/2008
12/31/2010
12/31/2011
Excludes versions previously de-supported. Support for this product is subject to the terms of its acquisition. For more information, please see the Support Lifecycle FAQ at: http://support.microsoft.com/gp/lifepolicy.
FAST PSP
4/25/2008
12/31/2009
12/31/2010
Excludes versions previously de-supported.
Mainstream and Extended Support for FAST products are modeled after Microsoft’s Support Lifecycle Policy, but have been modified specifically to better serve FAST customers. Mainstream and Extended Support are available to customers with a current FAST Maintenance and Support or FAST Support contract.
Mainstream Support includes technical support during business hours by phone or e-mail; access to 24x7 support for Premium customers; access to the self-service portal with knowledge base, product documentation and ticket tracking; and software updates including security fixes, patches and services packs.
Extended Support provides all of the same options as Mainstream Support; however, software updates include security fixes only. No software updates in form of patches or service packs will be released for products in Extended Support. FAST will not accept requests for design changes or new features during the Extended Support phase.
FAST PSP 2.3
4/25/2008
12/31/2010
12/31/2011
Excludes versions previously de-supported. Support for this product is subject to the terms of its acquisition. For more information, please see the Support Lifecycle FAQ at: http://support.microsoft.com/gp/lifepolicy.
FAST Radar
4/25/2008
12/31/2009
12/31/2010
Excludes versions previously de-supported.
Mainstream and Extended Support for FAST products are modeled after Microsoft’s Support Lifecycle Policy, but have been modified specifically to better serve FAST customers. Mainstream and Extended Support are available to customers with a current FAST Maintenance and Support or FAST Support contract.
Mainstream Support includes technical support during business hours by phone or e-mail; access to 24x7 support for Premium customers; access to the self-service portal with knowledge base, product documentation and ticket tracking; and software updates including security fixes, patches and services packs.
Extended Support provides all of the same options as Mainstream Support; however, software updates include security fixes only. No software updates in form of patches or service packs will be released for products in Extended Support. FAST will not accept requests for design changes or new features during the Extended Support phase.
FAST Radar 8.2
4/25/2008
12/31/2010
12/31/2011
Excludes versions previously de-supported. Support for this product is subject to the terms of its acquisition. For more information, please see the Support Lifecycle FAQ at: http://support.microsoft.com/gp/lifepolicy.
FAST Real-Time Alerting
4/25/2008
12/31/2009
12/31/2010
Excludes versions previously de-supported. Support for this product is subject to the terms of its acquisition. For more information, please see the Support Lifecycle FAQ at: http://support.microsoft.com/gp/lifepolicy.
FAST Real-Time Alerting 2.4
4/25/2008
12/31/2010
12/31/2011
Excludes versions previously de-supported. Support for this product is subject to the terms of its acquisition. For more information, please see the Support Lifecycle FAQ at: http://support.microsoft.com/gp/lifepolicy.
FAST Recommendations
4/25/2008
12/31/2009
12/31/2010
Excludes versions previously de-supported.
Mainstream and Extended Support for FAST products are modeled after Microsoft’s Support Lifecycle Policy, but have been modified specifically to better serve FAST customers. Mainstream and Extended Support are available to customers with a current FAST Maintenance and Support or FAST Support contract.
Mainstream Support includes technical support during business hours by phone or e-mail; access to 24x7 support for Premium customers; access to the self-service portal with knowledge base, product documentation and ticket tracking; and software updates including security fixes, patches and services packs.
Extended Support provides all of the same options as Mainstream Support; however, software updates include security fixes only. No software updates in form of patches or service packs will be released for products in Extended Support. FAST will not accept requests for design changes or new features during the Extended Support phase.
FAST Recommendations 2.1
4/25/2008
12/31/2010
12/31/2011
Excludes versions previously de-supported. Support for this product is subject to the terms of its acquisition. For more information, please see the Support Lifecycle FAQ at: http://support.microsoft.com/gp/lifepolicy.
FAST Recommendations 2.2
4/25/2008
4/23/2013
4/23/2018
Excludes versions previously de-supported. Support for this product is subject to the terms of its acquisition. For more information, please see the Support Lifecycle FAQ at: http://support.microsoft.com/gp/lifepolicy.
FAST Recommendations 2.5
10/8/2008
10/8/2013
10/8/2018
Excludes versions previously de-supported. Support for this product is subject to the terms of its acquisition. For more information, please see the Support Lifecycle FAQ at: http://support.microsoft.com/gp/lifepolicy.
FAST RetrievalWare
4/25/2008
12/31/2009
12/31/2010
Excludes versions previously de-supported.
Mainstream and Extended Support for FAST products are modeled after Microsoft’s Support Lifecycle Policy, but have been modified specifically to better serve FAST customers. Mainstream and Extended Support are available to customers with a current FAST Maintenance and Support or FAST Support contract.
Mainstream Support includes technical support during business hours by phone or e-mail; access to 24x7 support for Premium customers; access to the self-service portal with knowledge base, product documentation and ticket tracking; and software updates including security fixes, patches and services packs.
Extended Support provides all of the same options as Mainstream Support; however, software updates include security fixes only. No software updates in form of patches or service packs will be released for products in Extended Support. FAST will not accept requests for design changes or new features during the Extended Support phase.
FAST RetrievalWare 8.2
4/25/2008
12/31/2010
12/31/2011
Excludes versions previously de-supported. Support for this product is subject to the terms of its acquisition. For more information, please see the Support Lifecycle FAQ at: http://support.microsoft.com/gp/lifepolicy.
FAST RetrievalWare Fileroom
4/25/2008
12/31/2009
12/31/2010
Excludes versions previously de-supported. Support for this product is subject to the terms of its acquisition. For more information, please see the Support Lifecycle FAQ at: http://support.microsoft.com/gp/lifepolicy.
FAST RetrievalWare Fileroom 2
4/25/2008
12/31/2010
12/31/2011
Excludes versions previously de-supported. Support for this product is subject to the terms of its acquisition. For more information, please see the Support Lifecycle FAQ at: http://support.microsoft.com/gp/lifepolicy.
FAST RetrievalWare Knowledge Workbench
4/25/2008
12/31/2009
12/31/2010
Excludes versions previously de-supported. Support for this product is subject to the terms of its acquisition. For more information, please see the Support Lifecycle FAQ at: http://support.microsoft.com/gp/lifepolicy.
FAST RetrievalWare Knowledge Workbench 3.02
4/25/2008
12/31/2010
12/31/2011
Excludes versions previously de-supported. Support for this product is subject to the terms of its acquisition. For more information, please see the Support Lifecycle FAQ at: http://support.microsoft.com/gp/lifepolicy.
FAST Search Server 2010 for Internal Applications
8/1/2010
10/13/2015
10/13/2020
Excludes versions previously de-supported. Support for this product is subject to the terms of its acquisition. For more information, please see the Support Lifecycle FAQ at: http://support.microsoft.com/gp/lifepolicy.
FAST Search Server 2010 for Internet Sites
8/1/2010
10/13/2015
10/13/2020
Excludes versions previously de-supported. Support for this product is subject to the terms of its acquisition. For more information, please see the Support Lifecycle FAQ at: http://support.microsoft.com/gp/lifepolicy.
FAST Search Server 2010 for SharePoint
6/16/2010
10/13/2015
10/13/2020
Excludes versions previously de-supported. Support for this product is subject to the terms of its acquisition. For more information, please see the Support Lifecycle FAQ at: http://support.microsoft.com/gp/lifepolicy.
FAST Search Server 2010 for SharePoint Internet Sites
8/1/2010
10/13/2015
10/12/2021
FAST Unity
4/25/2008
12/31/2010
12/31/2011
Excludes versions previously de-supported.
Mainstream and Extended Support for FAST products are modeled after Microsoft’s Support Lifecycle Policy, but have been modified specifically to better serve FAST customers. Mainstream and Extended Support are available to customers with a current FAST Maintenance and Support or FAST Support contract.
Mainstream Support includes technical support during business hours by phone or e-mail; access to 24x7 support for Premium customers; access to the self-service portal with knowledge base, product documentation and ticket tracking; and software updates including security fixes, patches and services packs.
Extended Support provides all of the same options as Mainstream Support; however, software updates include security fixes only. No software updates in form of patches or service packs will be released for products in Extended Support. FAST will not accept requests for design changes or new features during the Extended Support phase.
FAST Unity 2.5
4/25/2008
4/1/2013
4/1/2018
Excludes versions previously de-supported. Support for this product is subject to the terms of its acquisition. For more information, please see the Support Lifecycle FAQ at: http://support.microsoft.com/gp/lifepolicy.
