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Support for Windows Vista

Support options, learn more and lifecycle information for Windows Vista.

Support options and resources

For technical assistance with Windows Vista, please click here. For other content, please select a category below.

+ Explore your self-support options

+ Ask Microsoft

Get non-technical or customer service assistance
For general inquiries about Microsoft products and services visit our Contact Us page.

Technical support options

You may be entitled to free warranty support from your OEM (original equipment manufacturer)
Visit our OEM contact page to learn how to tell whether your installation is OEM and to browse contact information for many OEMs. If your Microsoft product was preinstalled, distributed with your computer, or obtained as an upgrade directly from your computer manufacturer, the primary source for support is the original equipment manufacturer (OEM) who provided the Microsoft product.

Get Microsoft technical support
To contact a Microsoft Support Professional, click on the product below. We?ll ask you a few questions to help us determine what your support options are. The support options may include email, on-line submission or phone support.

To find out what version of Windows you have, click the Start button, right-click Computer, and then click Properties.

Windows Vista

Technical support options for work

IT Pros: Contact a Microsoft Support Professional using your TechNet subscription
As a TechNet Plus subscriber, you are entitled to receive two (2) complimentary incidents and a 20 percent discount on any additional phone incidents you purchase. Learn more.

Developers: Contact a Microsoft Support Professional using your MSDN subscription
As an MSDN Subscriber, you may be entitled to receive up to four (4) technical support incidents depending on your subscription level. These support incidents can be used to resolve technical break-fix issues in a non-production environment and are the equivalent of paid Professional Support incidents. You can use a technical support incident to find a solution to a production issue if you can replicate that issue in a non-production environment. Learn more.

Microsoft Premier Customers: Visit the Microsoft Premier Online (MPO) site
Enterprise customers with a Premier account can visit Microsoft Premier Online (MPO) for troubleshooting information or to open a support incident with a Microsoft support professional.

Microsoft Partners: Visit the Microsoft Partner Network
Microsoft Partners can access unlimited online support via the Microsoft Partner Network.

Microsoft Software Assurance
Get volume licensing and additional benefits with the Microsoft Software Assurance program.

Learn more

Using Windows Vista

Windows Vista Help & how to
Visit the Windows Vista Help & how to center to learn about how to get all you can out of Windows Vista.

Windows Vista features
Explore the features to find out what you can do with Windows Vista.

Getting started with Windows Vista
Start with these basic tasks, then learn more.

Migrating to Windows 7

Windows 7 Upgrade Advisor
To see if your PC is ready for Windows 7, download and run the free Windows 7 Upgrade Advisor.

Upgrade to Windows 7 today
Get Windows 7 today and be more secure.

Upgrading from Windows Vista to Windows 7
Learn how to upgrade Windows Vista to Windows 7 and keep your files, settings, and programs in place.

Upgrading to Windows 7: frequently asked questions
Get answers to questions about upgrading to Windows 7, including what the differences are between the upgrade version and the full version of Windows 7.

Where are my files and folders after upgrading from Windows XP or Windows Vista?
Learn how to find your files and folders after upgrading, including accessing the Windows.old folder.

Support lifecycle

Learn more about Windows Vista support lifecycle

Support Lifecycle policy page
Visit the Microsoft Support Lifecycle policy page to view Microsoft?s guidelines for product support from availability to end of product lifecycle.

Windows Vista support lifecycle policies
View the support lifecycle policy information for the Windows Vista family of products.