Support for Windows Phone

Help and support for Windows Phone 7. Links to customer service and technical solutions, help and how-to articles, and answers to top issues.

Windows Phone Help and How-to

Windows Phone Help and how to

New Phone?
We've got all the info for getting around on your phone and making it yours.

Basics
Find out how to set up connections, update the phone software, and other basic tasks.

People and Email
Want to send email and text messages? Check Facebook? Find a contact? It's all here.

Pictures
Learn how to take pictures and share them immediately with your network.

Browsing and Maps
Your new phone gives you access to the world, and a way to navigate through it.

Music + Videos
Keep your music collection in your pocket all the time.

Apps and Games
You'll never be bored again, with a collection of apps and games to keep you (and your kids) busy.

Office Mobile
Microsoft Office Mobile on your phone allows you to view, edit, and share Office files?anywhere, anytime.

Top Issues

Windows Phone

Delete or reinstall apps
Get steps to delete and reinstall apps on your Windows Phone.

Update Central
Learn how to prepare for an update and what to do if there are problems.

How do I get contacts onto my phone?
Review these steps to get your contacts to your new phone from Outlook, your old phone or from online.

Why am I asked for an activation code?
Learn what to do when an activation code is required to sign in with a Windows Live ID on your Windows Phone.

Sync calendar for Windows Phone
Learn how to sync your calendar and to do list to your Windows Phone.

Windows Phone not detected
Follow these steps to help my computer and/or the Zune software detect your Windows Phone.

Zune

Update or cancel your Zune music pass
Learn how to easily change your Zune Music Pass subscription or cancel it.

Credit card payment options for your Zune account
Find out how to manage credit card payment options for your Zune account.

Zune Music Pass subscription
See how to change or renew your Zune Music Pass subscription.

Ask the Community

Ask the community

Windows Phone
Ask a question in the Community forum for Windows Phone.

Zune
Ask a question in the Community forum for Zune.

Xbox
Ask a question in the Xbox support forum.

Developers

Developers

Windows Phone developer site
Share your creativity with the world with free tools and Windows Phone Marketplace.

Windows Phone webcasts
Tune into and learn the tools and technologies behind Windows Mobile development.

Windows Phone on MSDN
Learn the basics, dig deeper into the technology and get the tools you need.

Windows Phone development roadmap
Step by Step Windows Phone developer roadmap for building engaging consumer applications.

Windows Phone developer blog
Get the latest Windows Phone development news from the product group.

Windows Phone training kit for developers
Get a jumpstart into the new Windows Phone world with a step-by-step explanation of the tools to use and some key concepts for programming Windows Phones.

Support options

Self-support options

Ask a question in the Community forum for Windows Phone
Connect with experts, learn from others.

Zune support
Get online help for Zune.

Community forum for Zune
Ask a question in the Community forum for Zune.

Ask a question in the Xbox Support Forum
Connect with the Xbox experts and community.

Assisted support options

Get help from your phone manufacturer or mobile operator
Your phone's manufacturer and your mobile operator are also available to answer specific questions and provide instructions for how to use and troubleshoot your smartphone.

Last Review : Wednesday, 24 October, 2012