Troubleshooting

• Error message when you try to open a word processor file in the Works 9 Word Processor: “Works cannot open <path\filename>”
  Describes the "Works cannot open <path\filename>” error message in Works 9. You experience this issue when you try to open a file that is damaged, Works 9.0 does not have a converter, or the file was created in Works 4.x. Provides a workaround.
• You receive an "Error 1935" error message when you try to install Works, Student, or Encarta
  Describes how to resolve an issue in which you receive an "Error 1935" error message when you try to install Microsoft Works, Microsoft Student, or Microsoft Encarta.
• Error message when you try to start the Works Calendar program in Works 9: "Works cannot access one or more files it needs to run the Calendar"
  Describes an error message that you receive when you try to start the Works Calendar program in Works 9.
• Error message when you try to start the Works Calendar program in Works 9: "Works cannot access one or more files it needs to run the Calendar"
  Describes the error message that you may receive when you try to start the Works Calendar program in Works 9. Provides a resolution.
• MS09-024: Description of the security update for Microsoft Works 9: June 9, 2009
  Resolves a security vulnerability that exists in Microsoft Works 9 that could allow arbitrary code to run when a maliciously modified file is opened.
• MS09-024: Description of the security update for Microsoft Works 6-9 Converter: June 9, 2009
  Resolves a security vulnerability that exists in Microsoft Works 6-9 Converter that could allow arbitrary code to run when a maliciously modified file is opened.
• The Spelling command is not available in Outlook Express 6.0 after you install Works 7.0 or a later version
  Describes an issue that occurs where you cannot check the spelling in an Outlook Express 6.0 e-mail message after you install Works 7.0 or a later version.
• The Works Task Launcher displays the "Welcome, Owner" message instead of your user name
  Discusses the problem where the Works Task Launcher displays "Welcome, Owner" instead of your user name.