Support for Expression Studio

Help and support for Expression Studio. Links to technical solutions, downloads, updates and answers to top issues.

Key Resources

Microsoft Expression Studio

Microsoft Expression Studio is a family of tools for professional designers building web and Windows client applications and rich media content.

The Microsoft Expression Studio family of products includes:

  • Expression Blend
  • Expression Web
  • Expression Design
  • Expression Encoder

These products can be purchased individually or as a bundle called Expression Studio.

Expression Studio 4 is here. A free trial version is available.

Windows Mobile Development

Windows Mobile Developer Center
Find tips on getting started with mobile development, "how do I?" videos, webcasts, blogs, and more.

Expression Product Home Pages

Expression Web Product Home Page
Find product information, trial software, purchasing options, technical resources, and more.

Expression Blend Product Home Page
Find product information, trial software, purchasing options, technical resources, and more.

Expression Design Product Home Page
Find product information, trial software, purchasing options, technical resources, and more.

Expression Encoder Product Home Page
Find product information, trial software, purchasing options, technical resources, and more.

Other Expression Resources

Find training videos, downloads, RSS feeds, and other related sites

Expression Training Videos
Find training videos, tutorials, and whitepapers about the Microsoft Expression products.

Expression Downloads
Download trial software and find downloads that are useful when used with the Expression products.

Expression Gallery
Find web templates, themes, samples, code snippets, and more that members of the community have shared.

Microsoft Connect: Expression Studio feedback
This site allows you to submit bugs and suggestions for Expression products.

Silverlight Home Page
Visit the Silverlight home page to learn more about Silverlight, to read case studies, to get started building Silverlight applications.

Downloads

Expression Web

Microsoft Expression Web 3 Service Pack 2
Service Pack 2 provides the latest updates to Microsoft Expression Web 3.

Microsoft Expression Web SuperPreview for Windows Internet Explorer
Expression Web SuperPreview for Internet Explorer is a visual debugging tool that makes it easier to migrate your web sites from Internet Explorer 6 to Internet Explorer 7 or 8.

Expression Blend

Expression Blend 4 Service Pack 1
With the Expression Blend Add-in for Adobe FXG Import, available when you install Expression Blend 4 SP1, you can add Adobe FXG 2.0 symbols as UserControls in Expression Blend.

Building a Zune Website with Expression Blend 3 Starter Kit
In this lab you will learn how to use Expression Blend and Visual Studio to build a Zune mini-website.

Creating a ColorSwatch with Expression Blend 3 Starter Kit
Learn how to create a fun and colorful color swatch control using Expression Blend 3 custom layout controls. In this Starter Kit you will find assets, labs and a video collection.

Expression Encoder

Expression Encoder 4
Expression Encoder is an advanced application for bringing your edited video project to the web for high-quality playback in Microsoft Silverlight scenarios.

Microsoft Encoder 3 QFE
The Expression Encoder 3 QFE contains a significant number of fixes and enhancements to Microsoft Encoder 3.

Expression Design

Colorful Expression
Colorful Expression is an add-in for Expression Design which adds a new palette to your design environment.

Ask the Community

Ask the Community

Expression Community Site
Microsoft's home base for web and RIA designers and developers.

Expression Discussion Forums

Ask a question in the one of the Expression forums. Most questions answered in 24 hours or less.

Expression Studio Discussion Forum

Expression Web Discussion Forum

Expression Blend Discussion Forum

Expression Design Discussion Forum

Expression Encoder Discussion Forum

Expression Support Team Blogs

Find tips, tricks, issues, and musings about the Expression products.

Expression Design Support Team Blog

Expression Web Support Team Blog

Expression Media Support Team Blog

Self-Support Options

Self-Support Options

Search the Knowledge Base
Search the Microsoft Knowledge Base for technical solutions to common break-fix issues with Expression Studio.

Top issues with Expression Blend

Path object used for custom scroll thumb does not resize properly
Insert a grid into the thumb that has one column and three rows. The first and last row will have a fixed height and the middle row will scale proportionate to the content

Error message: "The file 'Properties' could not be added to the project. A file with the same path already exists."
To remove the error message, start Visual Studio 2008 and follow the steps in this article.

Error messages in Microsoft Expression Blend: "The Clipboard text could not be pasted" and "The following event handler will be copied to the clipboard".
Download the hotfix in this article to fix the problem.

Top issues with Expression Design

Troubleshooting Startup Problems with Microsoft Expression Design
This article describes in detail troubleshooting steps to resolve problems one may encounter when attempting to launch Microsoft Expression Design.

Expression Design stops responding (hangs) when you try to open an Adobe Illustrator file that contains a mesh gradient
This issue occurs because the mesh gradient is not supported in Expression Design.

Error message when you open a .design document in Expression Design: "Missing Image Report"
To work around this problem, use one of the methods described in this article.

No anchor points are available to drop or to select when you use the anchor tool in Expression Design

Pressure sensitivity does not work with default stroke
In order to use pressure sensitivity you will need to change the stroke type by clicking the stroke drop-down menu, located to the left of the "width" box, and select a different stroke type.

Top issues with Expression Media

Expression Media cannot open Expression Media Notepad (.ivn) files
To resolve this behavior, install the ISA client on the computer that is running Expression Media.

Expression Media may crash when you drag a .tif file in Thumbnail view in Expression Media
To resolve this issue, upgrade Apple QuickTime to QuickTime 7.2 or to a later version.

Expression Media cannot correctly display the event date when you type a date that is before 1/2/1904 in the Event Date field
To work around this problem, type the date in a field other than the Event Date field.

Top issues with Expression Web

Expression Web 3 crashes during import if the Folder List Panel is closed
Describes an application crash that can occur if you import a file or folder while the Folder List Panel is closed.

Expression Studio 3 applications take an unusually long time to install
Describes a problem where the Expression Web 3 installation takes much longer than normal to install due to a problem in one of the progress notification controls.

Expression Web 3 crashes during setup
Describes a problem that can occur when the Windows Management Instrumentation (WMI) Service will not start due to the presence of a file called WBEMCOMN.DLL .

"Not a Valid Win32 Application" error trying to install Expression Web 3
Describes a problem trying to install Expression Web 3 when running the setup program from the retail DVD disc.

Error -2147024873 during installation of Expression Web 2 or Studio 2
Describes a problem that can occur during the install of Expression Web 2 or Studio 2 due to corrupted Office 2007 installation files.

Computer restarts or blue screens after launching Expression Web 3 on Windows XP
Describes a problem where the computer restarts or blue screens when launching Expression Web 3 after installing on Windows XP with Service Pack 2.

Expression Web 3 crashes while starting up on Windows XP SP3
Describes a problem where Expression Web 3 crashes when launched following a successful installation on Windows XP SP3 due to a folder named “Common” in the install directory.

Assisted Support Options

Pay Per Incident Support

To contact a Microsoft Support Professional by e-mail, chat, or phone, click the product and version below that is applicable to you. We’ll ask you a few questions in order to serve you efficiently.

Expression Studio
Expression Studio 4
Expression Studio 3
Expression Studio 2
Expression Studio

Expression Blend
Expression Blend 3
Expression Blend 2
Expression Blend

Expression Design
Expression Design 3
Expression Design 2
Expression Design

Expression Encoder
Expression Encoder 4
Expression Encoder 3
Expression Encoder 2
Expression Encoder

Expression Web
Expression Web 4
Expression Web 3
Expression Web 2
Expression Web

Support Lifecycle

View Support Lifecycle Information

Microsoft Support Lifecycle Policy
Visit the Support Lifecycle Policy page to view Microsoft’s guidelines for product support from availability to end of product lifecycle.

Expression Studio Lifecycle Policies

To view Support Lifecycle information for a specific version of Microsoft Expression Studio, select the product and version below that is applicable to you.

Expression Studio
Expression Studio 4
Expression Studio 3
Expression Studio 2
Expression Studio

Expression Blend
Expression Blend 3
Expression Blend 2
Expression Blend

Expression Design
Expression Design 3
Expression Design 2
Expression Design

Expression Encoder
Expression Encoder 4
Expression Encoder 3
Expression Encoder 2

ExpressionWeb
Expression Web 4
Expression Web 3
Expression Web 2
Expression Web

Expression Media
Expression Media
Expression Media 2
Expression Media Encoder

how-to articles - Expression Web

how-to articles - Expression Web

Download details - Expression Web

Download details - Expression Web

Troubleshooting - Expression Web

Troubleshooting - Expression Web

Last Review : March 15, 2013