Troubleshooting

• You receive a message that states that the product key is invalid, or you receive an error message when you start Expression: "The licensing didn't start properly. (80070005)"
  Describes an issue that may occur because of a problem with your profile. Provides a workaround.
• RGB values for colors may not match the RGB values for standard color templates in Expression Design
  Describes an issue in which colors may not match the standard color templates in Expression Design. The RGB value for white may not be displayed as 255,255,255. Provides a resolution.
• The built-in strokes that you expect to be listed in the "Strokes" list on the "Properties" panel in Expression Design 2 are missing
  Describes an issue in which the built-in strokes that you expect to be listed in the "Strokes" list in Expression Design 2 are missing. Provides a resolution.
• The IME may not work correctly in Expression Design after you install the .NET Framework 3.0 Service Pack 1 or the .NET Framework 3.5
  Describes a problem that occurs because the .NET Framework 3.0 Service Pack 1 unexpectedly disables the IME support in Expression Design. A workaround is provided.
• No anchor points are available to drop or to select when you use the anchor tool in Expression Design
  Discusses a problem in which there are no anchor points available to drop or to select when you use the anchor tool in Expression Design. Provides a workaround.
• Error message when you open a .design document in Expression Design: "Missing Image Report"
  Describes a problem that occurs if Expression Design cannot locate an image file that represents a swatch that is used to fill a shape. Provides a workaround.
• An image appears distorted when you import the image to Expression Design or after you apply a live effect to the image in Expression Design
  Describes a problem in which the image may appear distorted when you import an image or after you apply a live effect to an image in Expression Design.
• Expression Design stops responding (hangs) when you try to open an Adobe Illustrator file that contains a mesh gradient
  Describes an issue that occurs because the mesh gradient is not supported in Expression Design. Provides a workaround for Windows Vista.