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Support for Microsoft Windows Home Server

Support for Microsoft Windows Home Server. Download the latest updates and look up top issues, error messages, and troubleshooting tips.

Key Resources

Getting Started with Windows Home Server 2011

Windows Home Server 2011 system requirements

Frequently Asked Questions

Information regarding Windows Home Server and advanced format hard disks

Windows Home Server product home page

Get the free Windows Home Server 30 day trial

Learn what Windows Home Server 2011 can do

Windows Home Server product guide

Troubleshooting Windows Home Server 2011 Installation

Learning More

Back up your data using Windows Home Server 2011

Connect computers to the server

Learn how to play and share digital media

Use Remote Web Access to access your home network from anywhere

Provide a central location for all of the shared folders on your home network

Monitors the health status of your computers and reports issues in the Alert Viewer

Windows Home Server Blog

Top issues

Top Issues

Windows Home Server 2011 Top Solutions

Troubleshoot common problems that you may encounter when using Windows Home Server 2011

Files on a home computer that are compressed by using NTFS compression may not be backed up correctly by Windows Home Server

The Windows Home Server client connector software cannot find the home server

You cannot connect to a computer that is running Windows Home Server

Renamed files may not immediately appear in the Remote Access search results on the Windows Homer Server Remote Access Web site

Windows Media Center Extenders may be unable to access media files that are stored on a computer that is running Windows Home Server

How to troubleshoot a problem that occurs when a digital media receiver cannot locate the Windows Home Server-based computer on a network

You may receive an error message when you try use a device or a program to access the Windows Home Server shared media folder

Error message when you try to configure backup options for a client computer in Windows Home Server: "Cannot configure backup for this computer"

Error message when you try to configure backup options for a computer in Windows Home Server: "The computer cannot be contacted"

Error message when you try to configure backup for a client computer in Windows Home Server: "The backup service is not running, please restart the console"

Release Notes for Windows Home Server 2011: Known Issues

Installation and setup

Installation and Setup

Top Issues

See what operating systems for home computers are supported to work with Windows Home Server 2011

Installing and configuring Windows Home Server 2011

Completing the Getting Started tasks after installing your server

Learn more about setting up server backup to protect your server and its data automatically

Learn how to connect your home computers to the Windows Home Server 2011 server using the Connector software

Resolve issues when connecting a computer to the server that is running Windows Home Server 2011

Troubleshoot connecting a computer to the server

External storage devices are unexpectedly formatted during the initial configuration of Windows Home Server (previous version)

An update package is available to improve the setup and configuration of Windows Home Server (previous version)

Information regarding Windows Home Server and advanced format hard disks (previous version)

Downloads and updates

Downloads and Updates

Connect to your home, business, or storage server by using your Windows Phone 7 phone

Improvements that are included in the Windows Home Server Power Pack 3 update

Get the update for Windows Home Server

Check out the most popular Windows Home Server Add-Ins

Windows Home Server Toolkit User Manual v 1.1

Windows Home Server Toolkit v1.1 (32-Bit)

Windows Home Server Toolkit v1.1 (64-Bit)

Windows Home Server Home Computer Restore CD

Technical Briefs

Windows Home Server Technical Brief for Home Computer Backup and Restore

Windows Home Server Technical Brief for Drive Extender

Home Computer Backup Technical Brief

Windows Home Server Technical Brief - Remote Access

Windows Home Server Technical Brief for Home Networking

Windows Home Server Technical Brief for User Accounts and Shared Folders

Windows Home Server Technical Brief for Media Sharing

Support Options

Ask the Community

Join the Windows Home Server Community

Connect with others in the Windows Home Server forums

Self-Support Options

Search the Microsoft Knowledge Base for technical solutions to common break-fix issues

Assisted Support Options

Paid Incident Support
To contact a Microsoft Support Professional via e-mail, on-line submission or phone click on the product below. We’ll ask you a few questions in order to serve you efficiently.

Windows Home Server

Contract Incident Support

For IT Professionals: Contact a Microsoft Support Professional using your TechNet Subscription
For Developers: Contact a Microsoft Support Professional using your MSDN Subscription
For Premier customers: Microsoft Premier Online
For Microsoft Partners: Microsoft Partner Network
Get Volume licensing with Microsoft Software Assurance

Customer Service
To find information about non-technical customer service issues visit the Contact Us page. The Contact Us page is where you can find information on these and other top customer service issues:

Product sales and licensing
Replacements, refunds and rebates

Last Review : December 15, 2011