Support for Microsoft Office 2010 and 2007

Support for Microsoft Office 2010 and 2007

Help and support for Microsoft Office. Links to customer service and technical solutions, downloads, updates, service packs, answers to top issues.

Support options and resources

+ Explore your self-support options

+ Ask the community

+ Ask Microsoft

+ Browse related solution centers

Top issues

Resolve issues with these top solutions

How to install Office 2010
Provides supported installation methods for Office 2010.

How to troubleshoot this error: "This is not a valid Office Product key."
Start a guided solution that will provide information on how to resolve this error.

Office 2010 installation stops at step 4 of 4
How to troubleshoot the error: "There was a problem setting up Microsoft Office. Try running setup again. If the problem continues, contact Microsoft Product Support."

How to troubleshoot error 1935
Provides steps to uninstall, reinstall, or repair the .NET Framework to resolve this error.

"Microsoft Office 2010 requires that MSXML version 6.10.1129.0"
Get the steps to correct permissions set on a registry entry.

You’ve installed Windows 7 and need to reinstall Office but you can’t find the CD. How do you get a replacement?
Click here to contact the Microsoft Supplemental Parts team in the United States and Canada.

Choose the 32-bit or 64-bit version of Microsoft Office
This article describes the pros and cons in choosing the Office 64-bit version.


Browse related topics

To learn more about related products or topics, click on a topic listed below.

Learn more

Using Office

Microsoft Office Online
Microsoft Office Online is the ultimate resource for Microsoft Office information including templates, how to’s, downloads and more.

Get started with Office 2010
Transition from an earlier version of Office? Learn what’s new or find basic instruction for first-time use.

Get started with Office 2007
Learn about the changes in Office 2007 and see what is new in this previous version.

Office training
Review the featured courses for online training.

Activating Office 2010
Get information on how to activate your Microsoft 2010 programs.

Office 2010 Trial expired? Get the full version today at Microsoft Store.
Continue to use Office 2010 and have the essential tools you need to complete work, school and household projects efficiently.

Support lifecycle

Learn more about the Office support lifecycle

Support lifecycle policy page
Visit the Microsoft support lifecycle policy page to view Microsoft’s guidelines for product support from availability to end of product lifecycle.

Office support lifecycle policies
View the support lifecycle policy information for the Office family of products.

Office 2007
Learn more about what end of support means for Office 2007.

Office 2010
Learn more about what end of support means for Office 2010.

View support lifecycle information

Office family product support lifecycle FAQ
Get more specific information about Office family of products.

Get Help Now

Contact a support professional by E-mail, Online, or Phone... for Office 2010
Installation, Activation, or Support within the complimentary support period* for Office 2007
*90 days after your first support request

Get Help Now

Contact a support professional by E-mail, Online, or Phone
Get Help Now
Contact a Support Professional
For Office 2010
For Installation or
Activation
For Office 2007
Last Review : May 8, 2012