Microsoft Business Productivity Online Suite (BPOS)

Microsoft Business Productivity Online Standard Suite is a set of messaging and collaboration tools, delivered as a subscription service.

The suite includes Microsoft Exchange Online for email and calendaring; Microsoft SharePoint Online for portals and document sharing; Microsoft Office Communications Online for presence availability, instant messaging, and peer to peer audio calls; and Office Live Meeting for web and video conferencing.

Learning about the Business Productivity Online Suite (BPOS)

Watch the demo to learn more

Get a free trial for some hands on experience

How to buy the Business Productivity Online Suite

First Steps in using Microsoft Online Services

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Learn about the Microsoft Business Productivity Online Suite

Benefits and Offerings Overview
Download this overview for more information about Microsoft Online Services benefits and offerings.

Microsoft Online Services help and technical support customer portal
Visit the Microsoft Online Services Customer Portal to try or buy subscriptions to Microsoft Online Services and manage your active subscriptions.

Business Productivity Online Suite on TechNet
Visit the Microsoft Online Services TechCenter to learn more.

Business Productivity Online Suite FAQ
Review common questions about the Business Productivity Online Suite.

Deploying the Microsoft Business Productivity Online Suite

Get started with your deployment today
Plan, prepare and migrate with these helpful deployment resources.

How to buy FAQ
Get answers to the most common purchasing questions.

Staying up to date

Microsoft Online Services team blogs
Read up on the technical discussions on the Microsoft Online Services and the various aspects of each of these services.

Online Services announcements
Hear what is new with Online Services.

Licensing and business policy guide

Word

XPS

Learning about BPOS Exchange Online

Help and how to for Exchange Online
Get help with some of the most relevant tasks related to understanding, setting up, and using Microsoft Exchange Online.

Exchange Online archiving
Learn more about cloud-based archiving for your email.

Exchange hosted encryption
Read the overview on Microsoft Exchange hosted encryption and policy-based encryption.

Forefront Online Protection for Exchange
Learn how Forefront Online Protection for Exchange actively helps to protect businesses, inbound and outbound e-mail from spam, viruses, phishing scams, and e-mail policy violations.

Migrating email to Exchange Online

Transition Guide for BPOS
Get an overview of the transition process.

Top Issues and Resolutions

Troubleshooting an Outlook profile
Using the Office Outlook inbox repair tool to diagnose and repair errors.

About non-delivery receipts (NDRs)
Get assistance in understanding and repairing the error when an e-mail message sent from Microsoft Online Services cannot be delivered.

Using BPOS Exchange Online with mobile devices

Connect a mobile device to Exchange Online
Learn how to work with BPOS Exchange Online and Windows Mobile 6 and Windows Phone 7.

Use Entourage with Microsoft Online Services
View steps to connect Entourage to Microsoft Online Services Exchange Online.

Use an iPhone with Microsoft Online Services
View steps to connect your iPhone to Microsoft Online Services, you must have iPhone software version 2.0.

Learning about BPOS and Office Communications Online

Microsoft Office Communications Online
Get the basics and system requirements.

Datasheet: Office Communications Online Standard
Learn about the key features of Microsoft Office Communications Online Standard.

Datasheet: Office Communications Online Dedicated
Learn about the key features of Microsoft Office Communications Online Dedicated.

Explore Communications Online in Microsoft Online Services
Explore the basic features of Microsoft Communications Online.

Plan and get ready for implementation

About enabling Office Communications Online
Learn how to manually enable Microsoft Communications Online for your company using the Microsoft Online Services Administration Center.

Microsoft Online Services Administration Center
Get the steps to help people communicate with others in different locations or time zones.

Presence Survival Guide
Get the basic information you need to understand presence, how it works, and how you can use it to your advantage.

Getting assistance and information

Video: Troubleshooting Outlook integration with Office Communicator Online
See how to easily troubleshoot issues that may occur from integration of Outlook and Office Communications Online.

Microsoft Office Communications Online forums
Join the discussion of capabilities and configuration of Microsoft Office Communications Online (Standard).

Learning about BPOS and Office Live Meeting

Microsoft Office Live Meeting
Get the basics and system requirements.

Microsoft Office Live Meeting system requirements
View a table listing the system requirements for Microsoft Office Live Meeting 2007.

Datasheet: Office Communications Online Standard
Learn about the key features of Microsoft Office Live Meeting Standard.

About Office Live Meeting
Learn what you can do with Office Live Meeting.

Plan and get ready for implementation

Organize the Live Meeting Conference Center
See how to use the Conference Center to administer the Office Live Meeting account for your organization.

Configure settings for Live Meeting in your company
Get the steps to configure your settings for Microsoft Office Live Meeting before creating users in the Administration Center.

Set up web conferencing
This article provides the steps to set up Microsoft Office Live Meeting for your company.

Getting assistance and iInformation

Additional help for Live Meeting
Use these links to connect to online training, documentation, and other information to help you make the most of Microsoft Office Live Meeting.

Microsoft Office Live Meeting forums
Join the discussion of Microsoft LiveMeeting as it relates to being bundled with Microsoft Online.

Learning about BPOS and Sharepoint Online

Microsoft Sharepoint Online
Get the basics and system requirements.

Microsoft SharePoint Online Standard
Learn about the key features of Microsoft Sharepoint Online Standard.

Microsoft SharePoint Online Dedicated
Learn about the key features of Microsoft Sharepoint Online Dedicated.

TechNet Webcast: SharePoint Online application capabilities
This 90-minute introduction to BPOS and SharePoint Online explains the features, capabilities and configuration of a private cloud workspace.

Plan and get ready for implementation

Infrastructure planning and design guide
Download the guide for a comparison of SharePoint collaboration technologies across on-premises, standard hosting, and dedicated hosting scenarios.

Quick Start Guide for service administrators
Get a step-by-step guide to getting your users up and running on SharePoint Online.

Collaboration with SharePoint Online
Access the TechNet documentation for BPOS and Microsoft Sharepoint Online.

Getting assistance and information

SharePoint Online forums
Join the discussion of capabilities and configuration of SharePoint Online, both Standard and Deskless.

Troubleshoot SharePoint Online with a Microsoft partner
See how to use Microsoft Pinpoint to shoot trouble yourself or tap a Microsoft partner near you.

Additional help for SharePoint Online
Use these links to connect to online training, documentation, and other information to help you make the most of Microsoft SharePoint Online.

Self assist support ooptions

Online training & online self help
Visit the primary resource for self help content on the web for Microsoft Online Services.

Webinars and webcasts for Online Services
Watch these webinars for information on troubleshooting and how tos.

Microsoft Online Services forums

Online Services forums home page
Read and participate in forums for the Microsoft Online Services community. (English only)

Exchange Online TechNet forum
Join the discussion of capabilities and operation of Exchange Online, both Standard and Deskless. (English only)

Sharepoint Online TechNet forum
Join the discussion for the capabilities and operation of Sharepoint Online, both Standard and Deskless. (English only)

Office Communications Online TechNet forum
Join the discussion of capabilities and configuration of Microsoft Office Communications Online (Standard). (English only)

Live Meeting TechNet forum
Join the discussion of Microsoft LiveMeeting as it relates to being bundled with Microsoft Online. (English only)

Microsoft Online: Migration and coexistence forum
Support, tips, and tricks for the migration and coexistence features of Microsoft Online Services (Standard)

Assisted support options

If you are an end user, please contact your service administrator for technical help.

Microsoft Online Services sales support
The starting place for assistance and support options.

Product information and billing support
Talk with a representative to get answers to questions such as: "How do I activate a service?" and "Which product would match my company’s needs?"

Ask a question
Ask a question at the Microsoft Online Services Customer portal.

Get technical assistance
If you have service administrator permissions for your company’s Microsoft Online Services, there are two ways that you can contact Technical Support. Service representatives who provide technical support for service administrators are available 24 hours a day, 7 days a week.

View current support requests
Login here to view your existing support requests.