Microsoft Security Essentials Solution Center

Key Resources

Need Help? Find answers for Microsoft Security Essentials at Microsoft Answers
Ask a question and get answers from the Microsoft Security Essentials Community

Protect your computer with Microsoft Security Essentials
With Microsoft Security Essentials, you get high-quality protection against viruses and spyware, including Trojans, worms and other malicious software. And best of all, there are no costs or annoying subscriptions to keep track of.

Microsoft Consumer Online Safety
Protect your family, yourself and your computer by learning more about computer safety. The Consumer Online Safety web site provides useful tools and resources to get you up-to-date with PC safety and security.

Visit the Virus & Security Solution Center
The Virus & Security solution center provides resources to protect yourself and your PC from viruses, hoaxes, and scams.

Ask the Community

Need Help? Find answers for Microsoft Security Essentials at Microsoft Answers
Ask a question and get answers from the Microsoft Security Essentials Community

Getting Started with Microsoft Security Essentials forum at Microsoft Answers
Post questions in the Getting Started with Microsoft Security Essentials Answers forum. Experts are on hand to help.

Updating Virus and Spyware Definitions forum at Microsoft Answers
Post questions in Updating Virus and Spyware Answers forum. Experts are on hand to help.

Scanning, Detecting and Removing Threats forum at Microsoft Answers
Post questions in the Scanning, detecting and removing threats Answers forum. Experts are on hand to help.

Blogs

Microsoft Malware Protection Center
The Microsoft Malware Protection Center blog provides a real-time method for the Microsoft Malware Response Center to communicate with customers. Topics include day-to-day, “behind the scenes” information about new, emerging and interesting malware threats as well as other research topics in the computer security field.

Self Support Options

Top Support Topics
Visit the Security Essentials web site to get answers to the top support topics for Microsoft Security Essentials.

Top General Questions and How To Topics
Visit the Security Essentials web site to get answers to the top general questions and how to topics for Microsoft Security Essentials.

More Help and How To Topics
Visit the Security Essentials web site to get answers to more help and hot to topics for Microsoft Security Essentials.

Assisted Support

Submit a Support Case Online
Before submitting a support case online, use our online Help and visit the Microsoft Security Essentials Community to find solutions to top issues and common questions. When creating a case regarding a technical question or issues, ensure that you provide all requested information related to the problem you are facing. In order to track and reference your inquiry, you will receive a support case number. This support case number will be required for all contacts with a Support Professional.