Support for Microsoft Windows Azure technical problems

Help and support for Microsoft Windows Azure products and services. Links to technical solutions, code samples, support, answers to top cloud issues.

Key resources

Key resources

Windows Azure platform product home page
The Windows Azure platform offers an intuitive, reliable, and powerful platform for the creation of web applications and services. The Windows Azure platform is comprised of:

  • Windows Azure: an operating system as a service
  • SQL Azure: a fully relational database in the cloud
  • AppFabric: consumable web-based services that provide both secure connectivity and federated access control for applications

Windows Azure platform developer center
The Microsoft Windows Azure developer center is the primary resource for developers seeking resources to help you create and manage business communications utilizing Windows Azure platform services.

Windows Azure Marketplace DataMarket
Learn more about the Windows Azure Marketplace - what's new, how to get started and how to create a DataMarket application

Windows Azure tools for Microsoft Visual Studio
Windows Azure tools for Microsoft Visual Studio extend Visual Studio 2008 and Visual Studio 2010 to enable the creation, configuration, building, debugging, running and packaging of scalable web applications and services on Windows Azure. Installation includes the Windows Azure SDK.

Windows Azure code samples

Windows Azure SDK code samples
A number of code samples to help you get started with building scalable web applications and services that run on Windows Azure.

WCF Azure samples
Examples on how to host WCF services and Silverlight clients in the Windows Azure fabric.

Windows Azure Marketplace
Visit this online marketplace for developers to share, find, buy and sell building block components, training, service templates and more needed to build Windows Azure platform applications.

Get started

Microsoft Virtual Academy
Improve your IT skill set and help advance your career with a free, easy to access training portal.

Windows Azure Platform Training Kit
Download the Windows Azure platform training kit and get a comprehensive set of technical content to help you learn how to use Windows Azure, SQL Azure and the Windows Azure AppFabric.

Channel 9: Cloud Cover – Episode 1
Watch this first episode of Cloud Cover on the Windows Azure platform features, latest news and announcements, and sharing tips and tricks.

Microsoft Assessment and Planning (MAP) toolkit for Windows Azure platform
Get your cloud migration planning process going with automated discovery and detailed inventory reporting.

Video: Introduction to the Windows Azure AppFabric Cache
This short video introduces Windows Azure AppFabric Cache service.

Windows Azure AppFabric FAQ
Get the FAQs for pricing, access control and caching services.


Windows Azure Platform Management Portal
The Windows Azure Platform Management Portal provides access to service deployment and management tasks as well as at-a-glance status information that lets you know the overall health of your deployments and accounts.

Windows Azure Platform developer resources page
“Getting Started” resources for all Windows Azure platform services and technologies, including training, reference, subscription and installation resources.

Windows Azure Platform on MSDN
These pages provide an initial introduction to the services and tools used to create applications that are hosted as services on Windows Azure.

Windows Azure capacity assessment
Awareness of these resource policies is important for assessing the capacity for successful operations and also for predicting the operational expenses for planning purposes.

Windows Azure platform subscription offers
Provides a list of the available subscription offers, including the “Free trial introductory special”.

Microsoft Partner Network landing page for Windows Azure platform
Get training and resources to help you build (Microsoft Partner login required).

Windows Azure toolkit for iOS
This toolkit contains resources and services designed to make it easier for iOS developers to use Windows Azure.

Windows Azure toolkit for Windows Phone 7
This toolkit includes Visual Studio project templates for Windows Phone 7 and Windows Azure, class libraries optimized for use on the phone, sample applications, and documentation.

SQL Azure Labs
Access incubations and early preview bits for products and enhancements to SQL Azure.

Patterns and practices

Windows Azure guidance
Cloud development center
Windows Azure security guidance



Connect to other users and developers through MSDN forums to find answers to your technical questions.

Windows Azure Forums
Get help and information on all your Azure products - ask a question in the Windows Azure Forums. Most questions answered in 24 hours or less.


Get information and announcements from the engineering and content teams, including release and breaking change information.

Windows Azure Platform Blogs
Windows Azure Team Blog
SQL Azure Team Blog
Windows Azure AppFabric Team Blog
DataMarket Team Blog

Self support options

Self support resources

Service dashboard
Get the current status on the health of the Windows Azure platform, subscribe to the respective RSS feeds to receive notifications for interruptions to any of the services.

Guest operating system updates
Subscribe to the RSS feed to receive notifications for guest operating system updates.

Known issues in Windows Azure
Review a list of the known issues for Windows Azure.

Windows Azure platform support
Visit your central source for all Windows Azure Platform support related resources.

Windows Azure marketplace forums
Visit this forum for Windows Azure DataMarket questions and issues.

Windows Azure platform frequently asked questions
Provides answers to frequently asked questions across all aspects of the Windows Azure Platform, including General topics, Windows Azure platform services and features, partnering, and commerce and billing topics.

Developer portals

To help troubleshoot your applications running on the Windows Azure platform click one of the links below.

Windows Azure developer portal

SQL Azure developer portal

Microsoft AppFabric developer portal

Assisted support options

Assisted support options

Get Microsoft technical support
To contact a Microsoft support professional, click on the link above. We’ll ask you a few questions to help us determine what your support options are. The support options may include email, on-line submission or phone support.

Last Review : May 24, 2013