Support for Bing Maps Enterprise Support Issues

Help and support for Bing Maps for Enterprise customers using platform and services. Links to technical articles, support options, blogs and documentation.

Key resources

Key Resources

Bing Maps Platform home page
The Bing Maps platform provides multiple API options for your application including an AJAX control, a Windows Store apps control, a WPF control, REST Services, and Spatial Data Services. Use the information below as well as at MSDN to help determine which API bests suits your needs.

Bing Maps Account Center
Bing Maps Account lets you create Bing Maps Keys to use with the Bing Maps APIs. You can also create and manage data sources that contain entities with a location. Learn more

Bing Maps Developer Resources

  • Bing Maps APIs
  • The Bing Maps documentation provides information on the APIs that power Bing Maps, an online mapping service that enables users to search, discover, explore, plan, and share information about specific locations. By using traditional road maps, labeled aerial photo views, low-angle high-resolution aerial photos, and proximity searching capabilities, Bing Maps provides unique opportunities for developers to incorporate both location and local search features into their Web applications. More about Bing Maps APIs
  • The AJAX Interactive SDK
  • In addition to the reference documentation in the SDK, the Interactive AJAX v7 SDK provides feature samples and code snippets for JavaScript application development. More about AJAX Interactive SDK

Community

Community

Connect to other users and developers through MSDN forums to find answers to your technical questions.

Bing Maps Developer Forums
Get help and information on all your Bing Maps Platform questions - ask a question in the Bing Maps Forums.

Blogs

Get information and announcements from the engineering and content teams, including release and breaking change information.
Bing Maps Blog

Self-Support options

Self-support resources

Bing Maps API Documentation
The Bing Maps APIs include map controls and services that you can use to incorporate Bing Maps in applications and websites. In addition to interactive and static maps, the APIs provide access to other geospatial features such as geocoding, route and traffic data and spatial data sources that you can use to store and query data that has a spatial component, such as store locations.

Ajax Control interactive SDK
In addition to the reference documentation in the SDK, the Interactive AJAX v7 SDK provides feature samples and code snippets for JavaScript application development.

Bing Maps Licensing Home page
Bing Maps offers a variety of licensing options to align with your application and business needs. Answer the "Help Me Decide" questions for step-by-step guidance to identify the best Bing Maps license option for you, and learn how to license Bing Maps.

Assisted Support options

Assisted support options

Get Microsoft technical support
To contact a Microsoft support professional, click on the link above. We’ll ask you a few questions to help us determine what your support options are. The support options may include email, on-line submission or phone support.

Last Review : November 5, 2013