Microsoft Security Essentials Solution Centre

Help and support for Microsoft Security Essentials. Links to how-to articles, downloads, and answers to top issues.

Key resources

Key Resources

Need Help? Find answers for Microsoft Security Essentials at Microsoft Community
Ask a question and get answers from the Microsoft Security Essentials Community

Protect your computer with Microsoft Security Essentials
With Microsoft Security Essentials, you get high-quality protection against viruses and spyware, including Trojans, worms and other malicious software. And best of all, there are no costs or annoying subscriptions to keep track of.

Microsoft Consumer Online Safety
Protect your family, yourself and your computer by learning more about computer safety. The Consumer Online Safety web site provides useful tools and resources to get you up-to-date with PC safety and security.

Visit the Virus & Security Solution Center
The Virus & Security solution center provides resources to protect yourself and your PC from viruses, hoaxes, and scams.

Top issues

Resolve issues with these top solutions

View the top support topics, general and how to topics and more
Visit the Security Essentials web site to get answers to the top support topics for Microsoft Security Essentials.

To ensure you are protected, download the latest definitions for Microsoft Security Essentials
If you encounter problems while trying to install definition updates, follow these steps to manually download and then install the latest definition updates.

Manually uninstall Microsoft Security Essentials if you cannot unistall it by using the Add or Remove Programs item
Attempting to upgrade and unable to remove the previous version of Microsoft Security Essentials? Learn how to manually uninstall Microsoft Security Essentials or have us Fix it for you!

Browse related solution centers

To learn more about related products or topics, click on a solution center listed below.

Ask the community

Ask the Community

Microsoft Security Essentials: Getting Started and Upgrading
Get answers from the community on installing and upgrading the Microsoft Security Essentials program.

Microsoft Security Essentials: Updating Virus and Spyware Definitions
Get answers from the community on updating your virus and spyware definitions in Microsoft Security Essentials.

Microsoft Security Essentials: Scanning, Detecting, and Removing Threats
Get answers from the community on how to scan, detect, and remove malware and other threats.


Microsoft Malware Protection Center blog
Provides a real-time method for the Microsoft Malware Response Center to communicate with customers. Topics include day-to-day, ?behind the scenes? information about new, emerging and interesting malware threats as well as other research topics in the computer security field.

Assisted support

Assisted Support

Submit a Support Case Online
Before submitting a support case online, use our online Help and visit the Microsoft Security Essentials Community to find solutions to top issues and common questions. When creating a case regarding a technical question or issues, ensure that you provide all requested information related to the problem you are facing. In order to track and reference your inquiry, you will receive a support case number. This support case number will be required for all contacts with a Support Professional.

Last Review : 23 October 2012