Entourage 2004 for Mac Solution Center

How to troubleshoot problems that occur when you open a file in Word for Mac, in Excel for Mac, and in PowerPoint for Mac
Describes how to troubleshoot problems that occur when you open a file in Word, Excel and PowerPoint for the Macintosh.
How to troubleshoot Office for Mac installation issues
Describes how to troubleshoot Office for Mac installation issues.
How to create a rule that automatically replies to incoming e-mail messages that you receive when you are unavailable in Entourage for Mac
Describes how to create a rule that automatically replies to incoming e-mail messages in Entourage for Mac. After you create this rule, a reply will automatically be created to each incoming e-mail.

You cannot manually create a new Exchange Server e-mail account in Entourage 2004 for Mac
Discusses the problem where you cannot create a new Exchange Server e-mail account when you click New in the Account dialog box in Entourage 2004 for Mac.
You receive an error message when you connect to POP3 and SMTP servers that use NTLM version 1 in Entourage 2004 for Mac
Describes error messages that appear when you connect to POP3 and SMTP servers that use NTLM version 1 in Entourage 2004 for Mac.
You cannot import Exchange Server accounts from Apple Mail to Entourage 2004 for Mac
Discusses the problem where Entourage 2004 for Mac will not import the Exchange Server account when you try to import all your items from Apple Mail to Entourage 2004 for Mac.

Help and Support