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Exchange Server Solution Center

This solution center is applicable to the following versions of Microsoft Exchange Server:
2010 | 2010 Coexistence | 2007 | 2003 | 2000

Key Resources

Exchange Server Product Home Page
Visit the Exchange Home Page for product information, trial software, purchasing options, technical resources and more.

Try it Now: Exchange Server 2010
Exchange Server 2010 is here. A trial version is available.

Exchange Downloads
Get add-ins, tools, and documentation that you can download from Microsoft.

Exchange 2010 Deployment Assistant
The Exchange Server 2010 Deployment Assistant allows an Administrator to create Exchange 2010 on-premises deployment instructions that are customized to their environment. Visit it today to see how you can deploy Exchange Server 2010 in your environment.

Exchange Remote Connectivity Analyzer
Exchange Remote Connectivity Analyzer is a Web-based troubleshooting and diagnostic tool that will help identify the point of failure for Internet-based Exchange Server client connectivity scenarios.

IT-Professionals: Exchange TechCenter on TechNet
The Exchange TechCenter is the primary resource for IT-Professionals providing links to technical resources including articles, webcasts, video’s, blogs and community forums.

Developers: Exchange Developer Center
The Exchange Developer Center is the primary resource for Developers seeking resources to help you create and manage business communications utilizing Exchange Server.

Forefront Security for Exchange Server Home Page
Forefront Security for Exchange Server protects your servers from viruses, worms, spam and inappropriate content. The home page provides product information, purchasing options, evaluation software, technical resources and more

Forefront Tech Center on TechNet
The Forefront TechCenter is the primary resource for IT-Professionals providing links to technical resources including articles, webcasts, video’s, blogs and community forums.

Ask the Community

Post a question in the Exchange Server forums
Ask a question in the Exchange Forums. Most questions answered in 24 hours or less.

Upgrade and Coexistence

Upgrading Exchange Server

Upgrading to Exchange 2010
This article discusses upgrading to Exchange 2010 from a previous version.

Upgrading to Exchange 2007
This article discusses upgrading to Exchange 2007 from a previous version.

Planning for Coexistence

Upgrading and Coexisting with Exchange 2010
This topic provides an overview of the coexistence scenarios that are supported for Exchange 2010 and an overview of the configuration steps that you must perform to maintain coexistence.

Planning Roadmap for Upgrade and Coexistence with Exchange 2010 and Exchange 2007
This topic provides an overview of the planning considerations and configuration steps that you must take when Exchange 2010 will coexist with Exchange Server 2007.

Planning Roadmap for Upgrade and Coexistence with Exchange 2010 and Exchange 2003
This topic provides an overview of the planning considerations and configuration steps that you must take when Exchange 2010 will coexist with Exchange Server 2003.

Tools

Exchange Server Tools Documentation
Enhance your messaging environment by using the many tools available with Microsoft Exchange Server. This tools documentation provides detailed information about tools that can help you plan, install, manage, and troubleshoot Exchange Server.

Tools for Exchange Server 2007
Enhance your messaging environment with the tools listed on this page, available for download for no additional charge from the Microsoft Download Center and elsewhere.

Tools for Exchange Server 2003
Enhance your messaging environment with the tools listed on this page, available for download for no additional charge from the Microsoft Download Center and elsewhere.

Tools and Downloads for Exchange Server 2000
Get add-ins, tools, and documentation that you can download from Microsoft.

Security

Security Resources

Microsoft Security Home Page
For the latest in Computer security, Microsoft security updates, tools for IT-Professionals and more visit the Microsoft Security home page

Security TechCenter on TechNet
The Security TechCenter is the primary resource for IT-Professionals providing links to technical resources including articles, webcasts, video’s, blogs and community forums.

Community

Ask the Community

Post a question or search for answers in the Exchange Server forums
Ask a question or search for answers in the Exchange 2010 forums. Experts are on hand to help. Most questions answers in 24 hours or less.

Additional Community Resources

Exchange Server Community page on TechNet
Visit the Exchange Server Community page for links to popular blogs, forums, user groups and other community resources.

Microsoft Malware Protection Center
The Microsoft Malware Protection Center blog provides a real-time method for the Microsoft Malware Response Center to communicate with customers. Topics include day-to-day, behind the scenes information about new, emerging and interesting malware threats as well as other research topics in the computer security field.

Blogs

The Microsoft Exchange Team Blog - You had me at EHLO
Browse topics from Administration to Virtualization and get the inside scoop on Exchange developments.

Self-Support Options

Search the Knowledge Base
Search the Microsoft Knowledge Base for technical solutions to common break-fix issues with Microsoft Exchange Server

Post a question in the Exchange Server forums
Ask a question in the Exchange Forums. Most questions answered in 24 hours or less.

Microsoft Premier Customers
Enterprise customers with a premier account can visit Microsoft Premier Online for troubleshooting information or to open a support incident with a Microsoft support professional.

Microsoft Partners: Visit the Microsoft Partner Network
Microsoft Partners can access unlimited online support via the Microsoft Partner Network.

Assisted Support Options

Contact a Microsoft Support Professional via e-mail, on-line submission or phone.

Paid Incident Support

To contact a Microsoft Support Professional click on the product and version below that is applicable to you. We’ll ask you a few questions in order to serve you efficiently.

Exchange Server 2010
Exchange Server 2007 Enterprise Edition
Exchange Server 2007 Standard Edition
Exchange Server 2003 Enterprise Edition
Exchange Server 2003 Standard Edition
Exchange 2000 Server

Contract Incident Support

Contact a Microsoft Support Professional using your TechNet Subscription
As a TechNet Plus subscriber, you are entitled to receive two (2) complimentary incidents and a 20 percent discount on any additional phone incidents you purchase. Learn more.

Contact a Microsoft Support Professional using your MSDN Subscription
As an MSDN Subscriber, you may be entitled to receive up to four (4) technical support incidents depending on your subscription level. These support incidents can be used to resolve technical break-fix issues in a non-production environment and are the equivalent of paid Professional Support incidents. You can use a technical support incident to find a solution to a production issue if you can replicate that issue in a non-production environment. Learn more.

Microsoft Partners: Visit the Microsoft Partner Network
Microsoft Partners can access unlimited online support via the Microsoft Partner Network.

Microsoft Software Assurance
Get volume licensing and additional benefits with the Microsoft Software Assurance program.

Support Lifecycle

View Support Lifecycle Information

Microsoft Support Lifecycle Policy
Visit the Support Lifecycle Policy page to view Microsoft’s guidelines for product support from availability to end of product lifecycle.