Exchange Server Solution Center

This solution center is applicable to the following versions of Microsoft Exchange Server:
2010 | 2010 Coexistence | 2007 | 2003 | 2000

Key Resources

Exchange 2007 Downloads
Get add-ins, tools, and documentation that you can download from Microsoft.

Try it Now: Exchange Server 2010
The new Exchange Server 2010 Release Candidate is here. A trial version is available.

Exchange Server Product Home Page
Visit the Exchange Home Page for product information, trial software, purchasing options, technical resources and more.

Exchange Remote Connectivity Analyzer
Exchange Remote Connectivity Analyzer is a Web-based troubleshooting and diagnostic tool that will help identify the point of failure for Internet-based Exchange Server client connectivity scenarios.

IT-Professionals: Exchange TechCenter on TechNet
The Exchange TechCenter is the primary resource for IT-Professionals providing links to technical resources including articles, webcasts, video’s, blogs and community forums.

Developers: Exchange Developer Center
The Exchange Developer Center is the primary resource for Developers seeking resources to help you create and manage business communications utilizing Exchange Server.

Forefront Security for Exchange Server Home Page
Forefront Security for Exchange Server protects your servers from viruses, worms, spam and inappropriate content. The home page provides product information, purchasing options, evaluation software, technical resources and more

Forefront Tech Center on TechNet
The Forefront TechCenter is the primary resource for IT-Professionals providing links to technical resources including articles, webcasts, video’s, blogs and community forums.

Ask the Community

Post a question in the Exchange Server forums
Ask a question in the Exchange Forums. Most questions answered in 24 hours or less.

Security

Security Resources

Microsoft Security Home Page
For the latest in Computer security, Microsoft security updates, tools for IT-Professionals and more visit the Microsoft Security home page

Security TechCenter on TechNet
The Security TechCenter is the primary resource for IT-Professionals providing links to technical resources including articles, webcasts, video’s, blogs and community forums.

Community

Ask the Community

Post a question in the Exchange Server forums
Ask a question in the Exchange Forums. Most questions answered in 24 hours or less.

Blogs

Exchange Server Community page on TechNet
Visit the Exchange Server Community page for links to popular blogs, forums, user groups and other community resources

Self-Support Options

Search the Knowledge Base
Search the Microsoft Knowledge Base for technical solutions to common break-fix issues with Microsoft Exchange Server

Post a question in the Exchange Server forums
Ask a question in the Exchange Forums. Most questions answered in 24 hours or less.

Microsoft Premier Customers
Enterprise customers with a premier account can visit Microsoft Premier Online for troubleshooting information or to open a support incident with a Microsoft support professional.

Microsoft Partners: Visit the Microsoft Partner Network
Microsoft Partners can access unlimited online support via the Microsoft Partner Network.

Assisted Support Options

Contact a Microsoft Support Professional via e-mail, on-line submission or phone.

Paid Incident Support

To contact a Microsoft Support Professional click on the product and version below that is applicable to you. We’ll ask you a few questions in order to serve you efficiently.

Exchange Server 2010
Exchange Server 2007 Enterprise Edition
Exchange Server 2007 Standard Edition
Exchange Server 2003 Enterprise Edition
Exchange Server 2003 Standard Edition
Exchange 2000 Server

Contract Incident Support

Contact a Microsoft Support Professional using your TechNet Subscription
As a TechNet Plus subscriber, you are entitled to receive two (2) complimentary incidents and a 20 percent discount on any additional phone incidents you purchase. Learn more.

Contact a Microsoft Support Professional using your MSDN Subscription
As an MSDN Subscriber, you may be entitled to receive up to four (4) technical support incidents depending on your subscription level. These support incidents can be used to resolve technical break-fix issues in a non-production environment and are the equivalent of paid Professional Support incidents. You can use a technical support incident to find a solution to a production issue if you can replicate that issue in a non-production environment. Learn more.

Microsoft Partners: Visit the Microsoft Partner Network
Microsoft Partners can access unlimited online support via the Microsoft Partner Network.

Microsoft Software Assurance
Get volume licensing and additional benefits with the Microsoft Software Assurance program.

Support Lifecycle

View Support Lifecycle Information

Microsoft Support Lifecycle Policy
Visit the Support Lifecycle Policy page to view Microsoft’s guidelines for product support from availability to end of product lifecycle.