Office 2004 for Mac Solution Center

Troubleshooting - Office 2004 for Mac

• Image may not appear as expected when you save an image in Office 2004 for Mac Standard Edition and then view the image in a different image viewer
  Discusses a problem that occurs where an image that contains shadows does not appear as expected in a different image viewer when you save it in Macintosh Picture (PICT) format in an Office 2004 for Mac program.
• Labels on the chart may overlap in Excel 2004 for Mac
  Describes a problem where labels are not smoothly distributed around a chart. These labels appear correctly in other versions of Microsoft Excel.
• Text that is formatted in Outline format is printed in bold when you print a worksheet in Excel 2004 for Mac
  Describes a printing problem. Text in outline format is printed in bold.
• The picture may not appear as expected when you view the file in a different program when you use the Save as Picture feature to export a Drawing toolbar object from an Office 2004 for Mac Standard Edition file
  Discusses a problem that occurs where a Drawing toolbar object does not appear as expected in a different image viewer when you save it in Macintosh Picture (PICT) format in an Office 2004 for Mac program.
• You receive an error message when you try to use a drag-and -drop operation to perform a full installation of Office 2004 for Mac Standard Edition
  Describes an issue where you receive an error message when you try to use a drag-and-drop operation to install Office 2004 for Mac Standard Edition.
• The Office Setup Assistant does not appear to import all your user information from Outlook Express 5 when you install Office 2004 for Mac Standard Edition
  Describes an issue that occurs where the installation program does not appear to import all identity data from Outlook Express 5. This issue occurs when you use the Office Setup Assistant to install Microsoft Office 2004 for Mac Standard Edition.
• You receive a "Shared library" error message when you start Office for Mac programs
  Describes a problem that occurs when you start Office 2001 for Mac and Office 2004 for Mac programs. The error message references "CarbonLib."
• Word Art does not display some Unicode characters in Microsoft Office 2004 for Mac
  Explains why Word 2004 for Mac may not be able to open some documents with embedded Word Art.
• "Permission for this document is currently restricted" error message when you open an Office 2003 document in Office 2004 for Mac
  Describes a problem that occurs in Office 2004 or in Office X when you open a document that is protected with Information Rights Management (IRM).
• Double underlines are printed as single thick underlines in Excel 2004 for Mac
  Describes a problem printing with double underline formatting in a cell. The double underline prints as one thick line.
• Microsoft Word 2004 for Mac stops responding when you paste an OLE object in a document
  Describes why Word 2004 for Mac may stop responding when you paste an OLE object, such as an equation, in a document.
• Some cell borders do not print in Excel 2004 for Mac
  Describes a problem printing double, thin dash-dot-dot, and thin dash-dot cell borders. These borders do not print.
• "The installation for Office 2004 cannot complete because disk is full" error message when you use the Office Setup Assistant to install Office 2004 for Mac Standard Edition
  Describes a problem that occurs where you receive a disk full error message and Office 2004 for Mac Setup fails. You receive this error message even if there appears to be sufficient disk space to install the components that you selected.
• Description of the Open XML File Format Converter for Mac 1.0.3
  The Open XML File Format Converter for Mac 1.0.3 includes fixes for vulnerabilities that an attacker can use to overwrite the contents of a computer's memory by using malicious code.
• Description of the Microsoft Office 2004 for Mac 11.5.5 Update
  The Office 2004 for Mac 11.5.5 Update contains changes that improve security and performance. Additionally, this update includes fixes for vulnerabilities that can be used to overwrite the contents of a computer's memory by using malicious code.
• PowerPoint 2004 for Mac closes unexpectedly
  Describes an issue in which Microsoft PowerPoint 2004 for Mac closes unexpectedly when running in Presentation mode..
• Description of the Microsoft Office 2004 for Mac 11.5.4 Update
  The Office 2004 for Mac 11.5.4 Update contains changes that improve security and performance. Additionally, this update includes fixes for vulnerabilities that can be used to overwrite the contents of a computer's memory by using malicious code.
• You receive duplicate e-mail when you use Entourage
  Describes how to resolve an issue with Entourage in which you receive duplicate e-mail messages.
• Valid product key not accepted by Office 2004 for Mac
  Describe the error, "Please Verify the Product Key you Entered is Correct" when you start Office 2004 for Mac
• The Office Address Book Is Empty in Word and Excel After You Upgrade to Office for Mac
  If you try to use the Office Address Book after you upgrade to any of the programs listed in the "Applies To" section, the Office Address Book may be empty. Entries that existed before you upgraded may no longer be visible.
• Description of the Open XML File Format Converter for Mac 1.1.0
  Describes the update to the Open XML Convertor for Office for Mac programs, that lets you open Office XML documents in Office for Mac programs.
• How to troubleshoot font problems in Office for Mac programs
  Describes the problem that you may have starting Office for Mac programs or opening an Office for Mac document.
• How to test for damaged Office for Mac installation media
  When you attempt to install a program from a floppy disk or a CD-ROM, you may receive the following error messages if the floppy disk is damaged, or if the CD-ROM is dirty or scratched: -or- -or- -or-
• Spelling and Grammar Checker ignores misspelled words and grammatical errors in Office 2004 for Mac
  When you run the spelling and grammar checker, misspelled words and grammatical errors may be ignored. A dialog box may display the following information:
• You receive the "This installation of Microsoft Office X exceeds the number of installations permitted by the license agreement" error message in Office for Mac
  When you start one of the Office v. X for Mac programs listed at the beginning of this article, you may receive the following error message: When you click OK , the program quits.